Authentic Auto Body & Collision is highly praised for its excellent service and quality workmanship. Customers consistently highlight the team’s quick and efficient problem-solving, with repairs often completed faster than expected. Many reviews mention that their cars come back looking like new, sometimes even better than before, and are pleased with the detailed finish they receive. The staff, including team members like Steve, Gabrielle, and Cam, are recognized for their professionalism, friendliness, and dedication to customer satisfaction. The shop makes the process easy by providing timely updates and handling insurance dealings, allowing customers to simply drop off their vehicles and wait for their cars to be ready. They also offer auto rentals, making the repair experience more convenient. Customers feel confident trusting Authentic Auto Body because of their integrity, care, and attention to detail. Even hesitant clients find peace of mind after interactions with the staff, who go above and beyond to ensure quality and customer care. Overall, Authentic Auto Body & Collision stands out as a top choice in Metrowest for auto repairs, with many recommending it over larger shops for its personalized and trustworthy service.
an incredible experience with this wonderful work team.. excellent service, they look for your best interest and solve the problem super quickly... incredible and 200% satisfied
March 2024
I would like to THANK Steve, Gabrielle and the Authentic Team for the outstanding job in repairing my Mercedies, 2011, GLK350. The weekly updates were very helpful and appreciated. The workmanship to make the repairs was top notch, like brand new. Thanks again.
February 2024
This place is amazing! Chrissy and the team responded to our questions in a timely, professional, manner. They repaired my car after an accident. It looks better than it did before. Highly highly recommend.
