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February 2024 by Jay Katalina
Good place to get tv or electronics
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February 2024 by Anthony P.
I went in the holyoke mall location to purchase two headsets. Each 199.99$ after tax my transaction was 425$ cacye and yani were the only two people to give me the time of day and help.. sad.. when it was time for me to check out I went register to register 3 different times interacted with 4 other employees, getting sent to registers where no one was at, the previous ones I waited at... finally I waited at the service desk for 2-3 minutes before cacye... the security guy who I first interacted with when I entered the store CHECKED ME OUT.. sad... that your own security team has to wait for his replacement to come in just to go cash out customers... 425$ yani helped me with the return and cashing out of a new product and took the time out of her day unlike every other employee there to help me and tell me exactly the location. huge shoutout to them.. fully understand if those two employees leave your company eventually. Just sad from the holyoke mall location.. not one to leave a review at all as I work in retail and understand we have bad days.. but this was beyond that and it's sad how bad this location is.. I understand why other locations are shutting down near me now. WOULD AVOID THIS PLACE IF POSSIBLE.
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February 2024 by Larissa Nelson
I brought in a broken iPad. They were not able to fix it but the service is great. We didn't have to wait very long to have somebody help us. I'll definitely go back
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February 2024 by Angel Bautista
Local electronic store near my home. Very convenient to shop and find good deals.
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February 2024 by Donna Harris
Been going to this location for several years and never had a bad experience until tonight. I kneeled down to look at a pair of earbuds on the bottom shelf and counted what I had for cash, put my wallet back into my pocket and was approached by 2 men who demanded I open my purse. Showed me "proof" and the "proof" didn't show not one item going into my bag. I walked away after proving my innocence and was approached by the same man who mocked me, cashed me out, and proceeded to tell me to have a good day like he didn't mess that up for me already. No apology either. Maybe you shouldn't be working Loss Prevention for a large company if you can't do the job right. Absolutely disgusted.
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February 2024 by clyvoid “Clyvoid”
Pretty happy.I will point out that I walked in needing a laptop that day. Told the guy the features I need. He told me the computer that fits the bill and I went to buy.It was out of stock so he apologized and I was about to leave. I thought I'd just ask if there was another brand with the same features?There was, it was half the price. He was going to let me walk if I didn't buy the more expensive option.Just seems weird,, I guess maybe they get commission but a smaller sale is better than no sale?
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January 2024 by Lisa Drost
It was right after Christmas so they were out of stock with a lot of things it was shocking
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January 2024 by Ezra M
Bought a $250 computer plus warranty. Took it home and it didn’t work. Brought it back to exchange or get it fixed and the kid behind the counter 1) told his manager I wanted a “free upgrade” and 2) told me since I bought it broken the warranty didn’t cover it and they couldn’t do anything for me. Waste of $300 and the kid was rude and condescending the whole time.
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January 2024 by Marie Foster
Lots has changed since I last shopped there., almost looks chachkie (like PC Richards). Associates were friendly.
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January 2024 by Cindy Fleming
Very helpful service finding everything, always find good sales. Bought a printer and ink.
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January 2024 by Charles R.S.
Low in stock. But nice
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January 2024 by Gene Malinowski
I took my client to the geek squad. There's a awesome young lady there so does a great job. Very friendly and through! Great job nadia!!
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January 2024 by Dave Bashista
Not very organized and hard to get help
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January 2024 by Jeanna Misischia
Always have what I need in stock at comparable prices.
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January 2024 by Sherry Richert
Poor service! Could not find anyone to help! Will not be returning to this place.
