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April 2024 by David Ruga Jr
The food and and ice cream brought back so many childhood family memories. It was such a fun experience and the service was impecable.Parking: Good
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April 2024 by Marlena Zahm
It was good!
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April 2024 by Jonathan Tracy
Great experience. Thank you.
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April 2024 by Stephen Marion
Staff are great, food always comes out on point. Tammy is the best
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March 2024 by Jonathan Coler
Always great ice cream. ?
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March 2024 by Queen Petty
Our waitress Eliana was ghost most of our meal. We had to ask for our bill. Another waitress checked on us several
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March 2024 by James Goodhines
My food was excellently, prepared, timely served, and the service was friendly and
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March 2024 by Karen Maldonado
Ordered an icecream and got stail hard brownies payed for extra only got 3 pieces. Asked for marshmallow and got raw cookie dough. Payed for a large the only large thing was the cup, portion was less than half of the cup. Not a good look since it's been two time that they messed up. Ordered a soda they said it was in the bag and can you guess it was not in the bag. Poor customer service.
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February 2024 by Donnette McManus
Tammy was super friendly! This place rocks!
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February 2024 by Marco Diaz Moore
very nice staff late at night.
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February 2024 by Henry
This Friendlies has definitely seen better days.
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February 2024 by Eric Johnson
I don’t normally complain about things but this is pretty bad. Saturday night 2/17/2024 we took our boys out to Friendly's in Holyoke for dinner. The kids ordered boneless buffalo wings as an appetizer. Our waitress came out with bone-in wings. I politely pointed out the mistake and the waitress said she would take care of it. When our order arrived, my children ate most the wings without much thought. One of our kids said that they ate one and it was cold… and I thought that a some frozen chicken come precooked so maybe it was just that one piece. Well not so much… another one of our kids put a piece to the side on his plate because he said it was chewy. I looked and to my horror, it was raw in the middle. They do not come precooked. So our kids ate raw chicken wings and honestly they ate most of it before we realized. The appetizer came out with their food. We brought this to our waitress’s attention and she said she will inform the manager, Diego. She came back and told us the manager has so kindly offered us 15 percent off the appitizer! I said no, we are not paying for the appetizer and they took it off the bill but we still payed for everything else. Worst part…our waitress said that the manager cooked them himself. The manager never came over to apologize. We honestly should have walked out and refused to pay for any of it but we are too kind. Clearly they are not temp checking the food before sending it out. Now we wait and see if any of us get food poisoning for the next 24 hours. If we do I’m calling and having them refund our entire meal because that’s honestly not right. Joy! I am for sure not going to eat at this establishment again.-Eric
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February 2024 by Jamie Vachon
Amazing experience! One of our favorite places to be!Kid-friendliness: They love coloring while waiting for the food!
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February 2024 by Jaydine Lee
Ilyana and the other person (whose name I didn't think to ask for ) were amazing!! Thanks for your patience with me, this evening ?
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February 2024 by Thomas O'Neil
Illyana was kind curtious and professional, she did a really excellent job! Everyone was great!
