Lids is Holyoke's number one destination for hats, carrying officially licensed MLB, NBA, NFL, NHL, and NCAA gear. It features a huge selection of fitted hats, snapbacks, dad hats, flex fits, and knits from favorite brands. The store offers custom hats and embroidery services, with employees noted for being very helpful, patient, and kind. Staff members go above and beyond with their customer service, handling special requests efficiently. Customers report amazing experiences, unbeatable prices, and smooth transactions, leading to high satisfaction and repeat business.
Called for a few question before I took the drive the young lady that answer was Very helpful and was able to answer my Questions.
May 2024
I purchased two Boston Bruins hats because they had a sign saying 50% off the second one of the same price or less. When I looked at the receipt it was full price for both. The manager explained to me that there are exclusions. I did not see that on the sign.
February 2024
The new store manager, Sarah, is truly amazing! She went above and beyond to take care of a special request. She is patient and kind. I am very appreciative and LOVE our purchase. Thank you!!
