Yankee Candle offers a delightful shopping experience characterized by friendly and attentive staff. Customers have praised the employees for their helpfulness and professionalism, with specific mentions of staff members who provided excellent service. Shoppers have enjoyed discovering promotions, such as getting four candles for the price of two, and receiving coupons for future purchases. The atmosphere is welcoming, making it a great place to browse for candles and unique items like candle holders. While some customers noted that the quality of the candles may not be what it once was, the overall experience remains positive. Many visitors appreciate the opportunity to explore the flagship store in Massachusetts, which they feel offers a richer experience compared to mall locations. The stores are well-stocked with a variety of products, including car jar scents and seasonal promotions. Overall, Yankee Candle is recommended for anyone looking to enjoy a fun shopping trip filled with lovely scents and friendly service.
So lol im very bad at remembering names at times, but I think his name is either Sam or Scott lol, but he was absolutely amazing today. He is the epitome of incredible customer service! If I could give more than 5 stars, I would.
October 2025
This was a very fun shopping experience. I could tell the staff cared about running the store well. I want to specifically give a big shoutout to Trish. She was very pleasant to talk to, and let me know about a promotion so I actually ended up getting 4 candles for the price of 2!
March 2022
Good selection but the quality of the candles ant what it was years back. Rather go up to their flagship location to get the ‘experience’ with the family than just shopping at the mall.
