-
April 2023 by Leanna Russell
Excellent service from the entire team! They had the largest selection of Fjord chairs I could find to try out, and they offered leather swatches to me to get the color right. Everything was easy with them: from buying during the upcoming sale, to waiting for me to get home from vacation to deliver (and get paid), to scheduling the delivery when it was convenient for me. So glad I found Stone’s Town and Country Furniture
-
December 2021 by Jeff K.
Amazing service - In store: We were picking out a glider with a baby on the way and the salesperson was so professional. We said we just needed time to pick out the right one and he politely excused himself and let us know to just yell if we needed help compared to another store where the salesperson was always around the corner stalking us. We probably spent an hour sitting between different options, looking up info online, and he didn't bother us until we needed help. Same when it came for us to pick out the fabric - we said we just needed to look at everything so he gave us the info and let us decide in peace. Delivery: Because of the great service we ended up buying two gliders, with the hope of giving one to the new grandparents as a Christmas present. We knew the timing was tight but when they received the chairs on 12/17 they called and figured out a way to deliver them on 12/22 (despite icy conditions). That's above and beyond service. I'm sure they are busy with a lot of other deliveries to make, but to find a way to make this happen for us was very special.
-
November 2021 by Stephen Nault
Best selection of quality furniture that I have found but at high prices. I've bought some very nice pieces here realizing that I was paying maxi-price.
-
June 2021 by Bill
Friendly customer first service. They let me take fabric samples home so I could compare colors and get exactly what I needed. They delivered my recliners exactly where I wanted them.
-
May 2021 by Michael DiBiasio
My wife and I had been looking for nearly 3 years to find a piece of furniture to complement our Early American Cherry dining room set. We finally found it at Stone’s. Jim, our salesman, was courteous and patient as we browsed through the store and made our selection. We selected an Amish/Mennonite built hutch in real cherry. The delivery and setup was free and handled very professionally. I would recommend this store to anyone who is looking for high end, top quality furnishings at a reasonable price.
-
September 2019 by Anne Cignoli
Their furniture is quality in every department. Our home is furnished with pieces in every room. The attention to detail, their help in decorating rooms and personal service are impeccable. We lived in Mendon for years and now are in NH. We will travel south to shop!
-
September 2019 by Lindy Desciak
Chris went above and beyond to send us photos and pricing info through email so we could have a sense of the stock before making the far drive up to Stone's. It's great when you find people willing to go above and beyond to accommodate unique moving situations.
-
September 2019 by David Kosh
Great service and lovely furniture!
-
November 2018 by Barbara Beyer
Beautiful place. I haven't needed furniture for a while but it's known for high-quality pieces.
-
June 2018 by Judith O.
I recently purchased 9 pieces of Amish hand made furniture from Stone's Furniture to the tune of approximately $10,000. Amish artisans specialize in particular designs but their code system requires them to all use the same processed finish so no matter who makes the item, they all match exactly. There were several artisans involved in producing the 9 pieces. Six pieces are fine, but the artisan responsible for making three identical living room end tables missed the mark. Within three days, the tops of each of them discolored. The other pieces in the room did not discolor. I contacted our salesman, Jim, who in turn contacted the artisan who apparently would not do anything about the situation so neither did Jim or Stone's other than to advise us to wait a month for the color to even out. It has been approximately 8 weeks later, and an email to Jim stating that nothing has changed has gone unanswered. This company does not stand by its product nor does it care about customer satisfaction.
-
April 2018 by George Levasseur
Quality furniture. Helpful staff.
-
January 2018 by Tim Butler
They were a great help furnishing a new home, and the furniture was all top quality.
-
September 2017 by Tim B.
My wife and I moved into a new home and had three rooms to furnish, having decided we were finally beyond using hand-me-downs and a futon sofa. We were looking for something better quality than the local discount furniture chain, and the stores the next tier up had higher prices but the build quality didn't always match. (Veneers and MDF are ok when the price reflects that, but seem out of place at higher prices.) It was a completely different environment at Stones. I'd driven by it for a decade, and finally had reason the check it out. I think it's all US made, and it's all beautiful. So rather than struggling to find furniture I liked, I loved it all. And instead we found ourself overwhelmed with figuring out what we needed and where we would put things. Chris helped us by laying out plans for our three rooms, and helped us find pieces that we know we'll love and will make our home comfortable. Most of it is made to order, though they you can buy pieces off the floor. I'll update in a month or so when the pieces arrive.
