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December 2023 by Stephen Getchell
Very nice and knowledgeable about the issues that I have had with my family estate and Very patient with me explaining the options. I have recommended them to family and friends.
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November 2023 by Cait Giancola
Karen was very nice and helpful when assisting with my new savings account!
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September 2023 by Amanda Figueiredo
I love banking at Avidia, more specifically the Hudson branch. I opened another account with Karen and the process was smooth and pleasant! Also, I do want to make note how PHENOMENAL Benjamin is. Wether I go through drive up or step in the branch, he greets me and talks to me every single time. I could be having a bad day but seeing his constant positive attitude and smile make me feel better. I can assure that he makes that impact on all customer he sees. Benjamin, thank you for being such a fantastic worker and person. Avidia bank is lucky to have you. I always look forward to going into this branch.
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September 2023 by Karen Fossile
Autumn,Karen,Sandy,Ben, Jennifer and Charline at Hudson South professional group!!! Outstanding service!!!! Personal and always with a smile!!! They keep a good old fashion community feeling when you do any banking services!!!
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August 2023 by Adriana quintino
All help that I needed Charlene Larssen helped me right away!!! Thank you Charlene, for your patience with me!! May God bless you a lot ????196 Washington StHudson, MA 01749
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May 2023 by Wendy Lukason
The staff at the Washington St branch in Hudson are AMAZING!!! Everyone is so very friendly. Charlene was extremely fast and efficient with our home equity. She kept in touch with us every step of the way and made the process simple and easy. We loved working with your bank!!!
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May 2023 by Carlos Santiago
Been banking with this bank for a few years now and has been an absolute great experience. The new branch is my main bank and the staff are extremely professional and friendly. I will not bank anywhere else!
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May 2023 by Meech Mcclain
Had this bank for years and everyone is so nice and makes you feel like family when you walk in never had a bad experience with Avidia
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February 2023 by Charlene G.
I've been dealing with Avidia Bank personally and with my business for 25+ years and overall I like them. I don't care for the Northborough branch though. They act very unfriendly and question every thing, like you are doing something dishonest. Clinton is great, Hudson on Main St. is good. The debit card issuance is extremely annoying! If your debit card stops working you have to wait 10 days to get a new one in the mail.I am also noticing lately that their hours of operation are less and less. Thursdays and Fridays were always opened to 6, now it's just Thursdays. The rest of the days are open to 4 only. Also if we get a tiny bit of snow they don't open. We literally have only wet roads today and it is barely snowing and I drove over to make a deposit and they weren't open...RIDICULOUS!
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February 2023 by Paula Daniels
overdue review. I had a meeting right before Christmas eve in Rhode Island and needed to reach the closest Avidia bank on time I was not going to make it. The closest branch that popped up on my Gps was this branch. I got there one minute after closing. I was so stress because I was worried I couldn't deposit my checks the staff at this branch was so amazing they waited for me the female member Charlene stayed on the phone with me saw my car at the lights and waited for me that was the kindest thing I've encountered that day, they let me deposit my check. the customer service went way above and beyond for me and I appreciated that Charlene L and the gentleman at the drive through window were so Professional, Courteous, exceptional and wonderful thank you so much. I've been with Avidia for 25 yrs, never disappoint. exceptional customer service in these times is so important thank you again.
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December 2022 by J A
Considering leaving after many years as a loyal customer. The new staff is not friendly and as for customer convenience, laughable after today. Being told I needed to go into the bank because the person working the drive up window couldn't give me the amount of quarters I needed due to the tray. Really? How about breaking it into two batches diphead. Wasn't an issue with the other people that used to work there. New rule or just can't think? Either way the convenience as an customer that I needed was not fulfilled and really don't need added stressor like that. Not worth it.
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December 2022 by Michael Grover
I can't access my Avidia Health HSA account and there's no way to contact customer service. I feel anxious about my money being stuck with this bank, I just want to get it out.
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September 2022 by Ernest I.
Hudson branch - Went in to cash in change yesterday & wow! Half the staff acted like they were being seriously put out! I get it, it's probably a pain, BUT employees actually rolling eyes, heavily sighing & practically throwing my bags at me angrily is out of line. The girl that cashed me in didn't even count the money to me & barely mumbled thank you. VERY RUDE staff!!!! Tried not to let it get me down, but it was blatant. Wow.....
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July 2022 by Maverick Zalewski
The 196 Washington Avidia Bank is a lovely place and the people in there are even more so. Always happy to help and somehow always energetic, even in those curious midday hours when time seems to creep by. Always am assisted in full. Thanks avidia?
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June 2022 by paulo lage
As a new owner of a local small business in Hudson, I have to make frequent deposits to Avidia. The financial services/teller team has been great from the get-go. They are always willing to do whatever I need to make sure my experience is good per encounter. Highly recommend banking w/ Avidia.
