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November 2023 by Michael Wilson
My car came out looking fantastic after an accident to the passenger side door, they even cleaned the inside of the car and shined up the wheels. Tom (the owner) was great throughout the process. Staff was very friendly. Only issue was a miscommunication on when the car would be ready and forgetting to call me back on two occasions.Services: Painting
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November 2023 by Courtney
Truly the best of the best! Would highly recommend Hudson Body & Paint. The staff are super helpful and communicated with me throughout the entire process. I was able to get an appraisal very quickly and then scheduled for repairs. While my car was being worked on, I was kept in the loop with phone calls and e-mails. Couldn’t have asked for an easier process (and the repairs came out beautiful!!)
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October 2023 by Stephen Bernier
This body shop is awesome. I wouldn’t take my vehicles anywhere else for repairs. The work turned out beautiful. I unfortunately had back-back repairs done here (on 2 different vehicles) and both vehicles looked stunning when they were finished. I also had my first experience with an insurance claim for one of these visits. Even though the insurance company was a nightmare to deal with for me and the shop staff (their process was not efficient and caused many headaches - they low balled the original repair estimate, had to go out to the shop 4 times in total when it could have only been once) and had seemingly unqualified appraisers that were difficult to negotiate with, the shop dealt with them directly for everything - with lots and lots of patience - not requiring me to be involved at all. This included all negotiations on the accident damage , payments, rental car drop off and pick-up, etc. Though there was one communication error involving one of the repairs, the shop dealt with it professionally and was very sincere about taking ownership of the mix-up and apologized genuinely - and even took that interaction and used it as a learning and training experience with the shop staff so that it wouldn’t happen again to anyone else! That’s what it means to take care of customers! Kudos to Gabby, Mike, Tom and the rest of the staff for keeping me fully updated - and calm! - and addressing my concerns at every step of the way. Their customer service is first class! Highly recommended body shop. You won’t be disappointed.
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October 2023 by Susan Kapopoulos
Body and Paint Center of Hudson is an outstanding business. Friendy staff, talented employees, entirely professional throughout. Staff communicated with me constantly about progress, dealt with my insurance company, and even coordinated with another vendor to install a windshield while doing other body work. I would recommend this business to absolutely anyone looking for car repairs. The customer service was phenomenal! Thank you all!
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September 2023 by Amy P
Repairs went through my insurance company and they walked me through the whole process. They were knowledgeable and very easy to work with. My car looks great and came back cleaner than I left it! (Great added touch, thank you!). Will definitely use them again!Services: Painting
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September 2023 by Nicole Barrera
I've used Body and Paint a couple of times and each time I've been extremely pleased with the professionalism, dedication and service. I come all the way from Boston to have my vehicle fixed and every time I have a great service experience. I highly recommend this auto body company and will continue to recommend their expertise.Services: Painting
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August 2023 by Stephen Garner
Called on a Friday at 4:00 PM and told truck was ready. Was supposed to have a new grille but it was not replaced. They never completed the job.Made multiple calls, left voice mails w/Troy no response.Finally had to call owner. They said they could replace w/ different grille which I did not want. Will never use them again.Poor service and communication skills.Said they would send a check for grille but instead of waiving deductible they subtracted it and offered to send 25.00 for a Tahoe LT grille!
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August 2023 by tfahlman
Body & Paint Center of Hudson was amazing from beginning to end of the whole (normally torturous) process of getting an estimate, appointment, rental and insurance approval. I met with Mike for my estimate, they worked directly with my insurance company, booked my rental and did impeccable work. I have an older (2015) vehicle and it looks awesome. Velma and Gabby in the office were super helpful and the whole process was seamless. I highly recommend…10/10 stars from this customer.Service: Body & Trim
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August 2023 by Douglas Parker
My RDX is like new! Great work and excellent communication. They even picked up a few days of my rental car cost when there was an unexpected delay. Would highly recommend Body & Paint Center of Hudson!
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August 2023 by Joanne Gaynor
The most professional body shop in this area ! Mike, Velma ,Nic and crew welcome you to their establishment and treat you like family . The quality of their work is high end and they never deviate from the work orders unless they give you a call. No job is too big and they promise to complete the repair within a reasonable time limit and they do.Call them today you won’t be disappointed! Joanne GaynorServices: Painting
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July 2023 by Moira Rose McGarghan
The team at Body and Paint were so helpful from start to finish! I found them when going through insurance for a repair, and since I had never gone through a claim before, they were so patient with me to help explain the process and kept me informed along the way. Hoping I don’t need to visit them again anytime soon for crash repair ? but I have a lot more confidence knowing that they’re such a great team to work with!Services: Painting
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July 2023 by Tiffany LeBrun
Fantastic job replacing my F350 mirror and trim. Even did an extra touch up. Highly recommend. A very professional and well run business. A++Service: Body & Trim
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July 2023 by Melony Walker
Great job on my recent repair! My Subaru looks great and they even went above and beyond by cleaning and vacuuming my entire vehicle!Service: Body & Trim
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May 2023 by tsitsi patricia
Mike was very professional and walk me through all what was going to happen since this was my first time ever having something like this done to my car . During the whole time Ashley kept me updated by phone and did not have to worry . Thank you guys for making my experience painless. When additional cost were needed , I did not have to worry cos they worked with my insurance directly and I had my car back in less time than what was expected. My car looks new and the job done was exquisite ?. Will definitely recommend .Service: Body & Trim
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May 2023 by Jack K
The people I came in contact at this Center were great. They patiently explained everything about the process to get my car fixed after it had been in an accident, They called me to let me know how the process was going and they handled all the rental car details. When I got my car back it looked almost new. Again I was extremely happy I would recommend this Center to everyone.Services: Painting
