-
January 2024 by Osveli Ramirez
The store needs more training , from management down to sales associates.As a pro we expect better communication and better service , specifically if we spend a lot of money with Lowe’s .This location needs more training / so everyone at this store is in same page with polices/ rules
-
January 2024 by Adam Peters
Love this place. It's always in stock and super helpful. I had to get smoke detectors. 2 people dropped what they were doing to help me. And the return line was extremely fast. I was so shocked that after Christmas, it's packed.
-
December 2023 by Paula Molina
Awful service; the worst customer service.
-
December 2023 by Pat Morancy
Employees were so helpful today.
-
December 2023 by Phyllis Bowser
They always have what I need and they are so nice
-
December 2023 by kevin lawton
Like the new self checkout aisles
-
November 2023 by Michael Matatia
Many love Lowes, I seem to always have issues finding things or finding folks with real knowledge on the products. I prefer Home Depot for this reason, while easier to get help at Lowes the quality of the help is usually inferior to Home Depot. For some Lowes is a great place, IMO if you go deeper into projects HD is better.
-
November 2023 by Julio Alessio
I trying buying decking and they said they beat homedepos price. Found out they don’t do delivery and decided to buy from homedepo and they beat lowes price for over 340 and was 20 dollars shipping.
-
October 2023 by Jamie Eichelberger
What an experience! It is an adventure. They have EVERYTHING! the LEGOS ARE A TREASURE OF FUN! The owners are so knowledgeable and helpful and will guide you and help find anything. There are nooks and trinkets new and old to be found. Everywhere you look there is something that catches your eye and one has to venture out to see what is hidden in the stores grand market. New items , old items and candy corner, soap, jewelry, clothes, Legos, etc. . See you there!
-
October 2023 by Tyler Conrado
Lowe’s is obviously big enough where my review doesn’t matter much, but I walked in looking to buy a cordless drill and got no help. Asked the nice kid up front and he called twice, but absolutely nobody came to open the cage. I waited for, and I’m not exaggerating, over an hour and no one came over.Unfortunately very disappointed and even though i generally side with the retail worker, this was a very bad experience
-
October 2023 by Daisy Rivera
Multiple employees not properly trained on basic Lowe’s policies. 1 return took about 4-5 days to sort out because it was partially on a gift card and the Hudson store took about 4 different cashiers and supervisors.My items were returned incorrectly and they ended up keeping some of my money and the item!
-
September 2023 by Vance Cromwick
Always incredibly helpful and well organized! Staff is knowledgeable and will go out of their way to assist. Was purchasing patio furniture and the staff not only helped to get us squares away but also made sure we got the best deal we could!
-
September 2023 by Cher by Photography
Thanks Ryan in flooring for your superior attention to our needs. Not only did you find what we needed, you loaded onto the rolly-cart, checked us out, followed us to our truck, helped load up almost 30 boxes of pergo in our truck, but you did all with a smile and great conversation. I would literally go anywhere you work because you are so amazing. Thank you for being kind, thoughtful and just a wonderful human. 5 stars for Ryan in flooring. We love Ryan!
-
August 2023 by amerspirit
Nice and clean. Almost never crowded. The change machine can be frustrating and If you ever need service, forget about it. I've never seen anyone that works there. Not really any need for service anyway.All in all: good place, I say.
-
August 2023 by Nancy M.
We wanted to put in a walk-in shower. Went to Lowe's In Leominster Ma. The first shower base was defective, it had a crack in the corner. Brought it back and got a replacement. The second one had a hole on the side of the drain. Brought it back and got another replacement. We were told that they don't have anymore replacements, as they are being discontinued.This 3rd replacement also has a crack on the side. Our installer is going to put some filler in it. I contacted Lowe's and they said they can't refund or give us a discount on this last purchase. Even though they are supposed to have a lifetime warranty. Contacted the supplier Maxx and was told they can't do anything unless Lowe's get in touch with them. Called Lowe's and was told they don't call the company. I guess I'm stuck with a defective base. I'll never buy anything from them, as they don't seem to care about the customer.
