New England Clean Energy is a highly rated solar installer in Massachusetts, serving both residential and commercial customers since 2006. With over 2,000 installations, they specialize in helping clients lower energy costs, reduce their carbon footprint, and take advantage of current solar incentives. The company is an authorized reseller of Generac Whole Home Battery - PwrCell, offering solutions for energy storage and backup power. The business provides free solar quotes, with options for a quick online estimator or a personalized visit from their trained solar experts. Customers praise their responsiveness and excellent customer service, noting that the team works closely with clients step by step throughout the process. They are known for being thorough, clear in communication, and attentive to detail, ensuring a smooth installation experience. Many reviews highlight the professionalism and hard work of the installation crew, who focus on quality and aesthetics, making sure wiring and interconnections are hidden and the house looks good after the work is done. The project managers and sales staff are appreciated for their responsiveness and thoroughness, often going above and beyond to address any issues, including navigating communication with electricity providers or handling red tape. Customers also value the company's ability to service older solar systems, such as fixing inverter issues even after warranties expire. The use of advanced tools like solar monitoring apps allows clients to track their energy production and consumption in real time. Overall, New England Clean Energy is recognized for its expertise, reliability, and exceptional customer experience, making it a top choice for solar energy in Massachusetts.
New England Clean Energy did a fantastic, wonderful job on my system which included ENPHASE powerwall. What an experience. Thank you Mike Richards & team for your wonderful work.
September 2024
New England Clean Energy works with you step by step and provides excellent customer service throughout. I ran into a few hiccups with my electricity provider and everyone at New England Clean Energy worked to ensure that I did not have to lift a finger and took care of the whole process as promised. 100% recommend!!!
September 2024
I have (unfortunately) needed service on my solar array 3 times over the ~5 years its been operating. Every time, NECE has been quick to respond, diagnosed the problem quickly and correctly (the first time), and quick to get it fixed. Very glad to have them supporting my solar array!
