PetSmart is a large, clean store with helpful and friendly employees. The selection is noted as small in some areas, with limited variety in cat toys and specific cat food flavors. Some products, like wheat grass, are seen as pricey, and occasional items such as a toy mouse may not work. The store offers a vast range of brands and products for many types of pets, including cats, dogs, and cute hamsters. Online ordering with in-store pickup is consistently reliable and efficient, with staff providing fantastic and friendly curbside service, even for heavy items. However, some customers express a desire for better deals, discounts, or coupons.
I bought an albino leopard gecko a couple weeks ago and I needed a meal worms and crickets by the time I got him home they were all dead every last one of them small okay orders of both and they were both all dead.
January 2026
Took the dog there for grooming...he is a bundle of anxiety and the groomer was amazing with him. Will definitely be bringing him back again!!
September 2025
I come in regularly and all the cashier are nice but this visit, the cashier was extraordinary!!! So friendly, engaging, kind just a great experience! I haven’t seen her before so she may be new, I hope PetSmart knows how lucky they are to have her on board!!
