The UPS Store in Hudson offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is locally owned and operated. The staff provides terrific, helpful, and friendly customer service. Employees are accommodating and take the initiative to help, working efficiently even when busy. They make processes like returns completely easy, going the extra mile with printing and shipping. This excellent service generates return business, with some customers calling it the best they have ever encountered. The team is a great asset to the company.
Bilal came through for me in a huge way with an item I won at the Bonhams Skinner auction. Some of the best customer service I've ever encountered!
July 2024
This store was so busy when I went in and the man at the counter was working alone. He did a great job attending to everyone's needs while taking phone calls and retrieving emails. The guy deserves a raise!
June 2024
Went here to return an Amazon package. Bilal was terrific. He helped me process the return, he printed the return label, he bagged the package. He made the return completely easy. That’s the kind of employee that generates return business.
