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“Melissa was wonderful. Her professionalism and patient guidance provided the assistance needed to restart my TCU app. Not once in almost 30 minutes did Melissa hint that she had to finish and move on. I am very grateful for her help.”
“The bank of america represented by the kiosk located at 173 north main street Randolph , according to me is the best one ever ..
Good staff , dynamic and customers are always welcome ...
Keep it up guys !!!”
8:30AM - 5PM
360 Broadway, Chelsea
Banks
“I highly recommend ECSB Chelsea branch! The staff specially the branch manager Sandra Youssef are very attentive and responsive. Sandy always goes the extra mile to help my family with any request we have.
Also ¡Hablan español!”
“Through our professional relationship, we’ve had the opportunity to see how this team operates behind the scenes and it’s consistently driven by integrity, honesty, and a genuine respect for both the organization and its clients.
The testimonials we’ve captured reinforce this again and again. Leader Bank not only offers highly competitive products and rates, but also equips its team with the tools and support needed to deliver the exceptional customer service they’re known for.
If you’re considering banking services or a mortgage, Leader Bank is a team I confidently recommend.”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“Bank of America at the 1 Whiting Street location in Hingham, is extremely fortunate to have Senior Banker Jayashree Kalyanaraman, working for them. In addition to her professional, friendly and most helpful personality, she is especially knowledgeable and well versed with answering our questions and presenting various banking services and choices for us to consider and decide upon for our accounts. We have the utmost confidence in Jayashree and we would always ask for her in regard to any questions or concerns we may have about our accounts. We highly recommend her!”
9AM - 5PM
67 N Main St, Randolph
Banks
“I'm leaving this because I know it's not their fault. The workers at this location are amazing. Used to go here when I lived in the area 🤬😡but TREY from the CALL CTR... If you get him prepare for a bad day.. I'm not sure what his issue was that day I called but DAMN!! His attitude was like an unflushed toilet. I hope his day gets better but I'll see if I can get to the bank which is an hour away from my home now, before trying to call again..”
8AM - 6PM
15 Woodside Ave, Winthrop
Banks
“I can’t express enough how grateful I am to be banking here. Having dealt first hand with Lawrence and each and every member of the team on a daily basis. They go so far beyond being helpful walking myself and my children through every aspect of our banking needs with a smile. The vibe goes so much further than small town banking it’s more like family. Their knowledge and professionalism instills confidence and trust. They should add a 6th star for needy customers like myself that pushed the limits every time on where banking stops and borderline personal assistance comes in to play. Thank you!!”
“Okay people, it's finally good to go to a credit union that cares. You need loans, notary public, Bank inquiries and life insurance. I really like this place no I'm serious you should come down here and get more acquainted”
8:30AM - 12PM
409 D St, Boston
Banks
“I have been a customer for many years. The people in operations, namely Sarah Cashmir are very knowledgeable, courteous, and extremely helpful. She has helped me with countless issues relative to my account. She is a true asset to Mass Bay Credit Union.”
“Stopped in here to deposit cash ahead of transpacific post-holiday travel, and ended up having a genuinely good coffee experience.
The coffee itself was excellent. The aroma from the Verve Coffee setup was immediately noticeable and genuinely intoxicating in the best way. For Capital One cardholders, the 50 percent discount makes this an extremely good value, especially by Seaport standards. At that price point, the quality easily clears expectations.
The croissant was fine but unremarkable. Perfectly serviceable, but not something I would go out of my way for or feel compelled to comment on under normal circumstances. Macarons were offered as a bonus, which was a nice touch, though they leaned too sweet for my taste.
Service was polite but slightly performative. While waiting for my order, there was a bit of hovering that felt unnecessary. I was clearly just standing there waiting, no help required. Not a real complaint, more an observation that the scripted attentiveness occasionally overshoots the moment.
Overall, this worked very well for what it is. Convenient location, especially if you are heading toward Logan, strong coffee, and excellent value with a Capital One card. I would not treat it as a destination cafe, but as a practical and surprisingly satisfying stop when you already need to be there.”
9AM - 5PM
15 Beach St, Quincy
Banks
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
8:30AM - 4:30PM
195 Washington St, Weymouth
Banks
“Helpful in opening a new account, savings accrues an interest, even got a choice of gifts for opening! Convenient locations and hours, even got my new debit card then and there!”
“I would like to express my great satisfaction with the service I received from Henrique during the notarization process of a sworn statement at Bank of America.
Henrique was extremely attentive, kind, and professional at all times. He demonstrated empathy, clarity in his explanations, and a genuine willingness to assist me.
Professionals like him truly make a difference in the relationship between a client and the institution.”
“Visited this branch on December 23, 2025. Huge thanks to Henry Ngo, Assistant Store Manager, for his outstanding service and deep knowledge of the bank’s offerings. As a Canadian using TD cross-border banking, I struggled with multiple branches to get a suitable credit card. Henry went above and beyond, followed up for weeks, and found a real solution. Truly professional and helpful.”
8:30AM - 5PM
650 Broadway, Everett
Banks
“Recently got a mortgage through MPCU. Rates were the lowest I saw anywhere and the staff was so responsive and helpful through the whole process. I'd definitely work with them again.”
9AM - 4:30PM
45 Diauto Dr, Randolph
Banks
“Metro credit union is one of the best small bank you can deal with. My kids family and friends I recommend for they banking. For over twenty years this bank has been great and the staff goes beyond to help you.”
8:30AM - 5PM
800 Chief Justice Cushing Hwy, Cohasset
Banks
“Robert of TCU was courteous, professional, knowledgeable and personable during my inquiry and rectified my issue expeditiously! I was pleasantly pleased with his awesome service! ~_~”
“Best bank I have ever experienced. No one is more on top of things, attentive, or caring. These people treat you like family. Joe, John and the entire team are awesome! Thanks all”
“I had the pleasure of opening an account at TD Bank and was assisted by Mateo Alvarez. He was absolutely wonderful—professional, patient, and very clear in explaining everything to me. Mateo made the whole process smooth and easy, and I truly appreciated his kindness and attention to detail. Excellent customer service!”
9AM - 4PM
765 Chief Justice Cushing Hwy, Cohasset
Banks
“Usha Malik was amazing and extremely knowledgeable and helpful in revising my accounts, setting me up with a cash back rewards card, and helping me plan my trip to Europe. Thank you so much Malik, Bank of America is lucky to have you!”
8:30AM - 5:30PM
171 Veterans Of Foreign Wars Pkwy Suite 200, Revere
Banks
8:30AM - 5PM
10 Pond St, Norwell
Banks
“John Snow very personal and valuable asset to this branch! I will keep my well managed account here for years to come, I opened my first account here back in 2012 as a Norwell middle schooler. Today I am using the same account for my first home purchase.
Thanks John!”
8:30AM - 6PM
575 Broadway, Revere
Banks
“LOVEE this branch they are so attentive
And the manager is always so helpful and very quick and so knowledgeable. The staff are great quick and efficient always so nice! I recommend this bank!”
“This is the best and most efficient RT branch I've been to. Service is fast and professional, there always seem to be plenty of staff at the counters, and nobody ever seems to need to hold up transactions asking coworkers or supervisors for access codes/ how to do things.”
“Best employees best location. Been bank with the company 30 years and I chose this location over other over 22 years. After moving to the city I still drive down to them bc they truly are more helpful have better customer service and all around just give a better experience than any other location I’ve been too. Keep up the great work guys!!!”
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“I'm very grateful to the folks at this branch. They all go above and beyond to answer questions, meet needs, and I can say working with Jessie, Violet, Patty, and Lydia is always a pleasure.”