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“Melissa was wonderful. Her professionalism and patient guidance provided the assistance needed to restart my TCU app. Not once in almost 30 minutes did Melissa hint that she had to finish and move on. I am very grateful for her help.”
“The customer service here is the best!!! Renata Paiva took good care of me and helped me with my new bank account and other issues I had. Her and Linh Nguyen are the best and I'll definitely be back again soon if I have any other problems with my bank stuff, Anthony ?”
“I have been in the process of buying a home and needed some important documentation. The manager Maria was so helpful and friendly. She helped me expertly with everything I needed and with a friendly smile the whole time! She's the best!”
“I worked with Mike McCarthy on my mortgage, and he was excellent throughout the entire process. He was very responsive and made sure I understood each step along the way. I would highly recommend Mike to anyone looking for assistance with their mortgage.”
“I always have a great experience with the people who work in Bank of America in Hingham, excellent customer service, they always help me when I need, for me personal and business account.”
“Stopped in here to deposit cash ahead of transpacific post-holiday travel, and ended up having a genuinely good coffee experience.
The coffee itself was excellent. The aroma from the Verve Coffee setup was immediately noticeable and genuinely intoxicating in the best way. For Capital One cardholders, the 50 percent discount makes this an extremely good value, especially by Seaport standards. At that price point, the quality easily clears expectations.
The croissant was fine but unremarkable. Perfectly serviceable, but not something I would go out of my way for or feel compelled to comment on under normal circumstances. Macarons were offered as a bonus, which was a nice touch, though they leaned too sweet for my taste.
Service was polite but slightly performative. While waiting for my order, there was a bit of hovering that felt unnecessary. I was clearly just standing there waiting, no help required. Not a real complaint, more an observation that the scripted attentiveness occasionally overshoots the moment.
Overall, this worked very well for what it is. Convenient location, especially if you are heading toward Logan, strong coffee, and excellent value with a Capital One card. I would not treat it as a destination cafe, but as a practical and surprisingly satisfying stop when you already need to be there.”
Closed
15 Woodside Ave, Winthrop
Banks
“Amazing customer service! After my Dad passed away we needed help with lots of paperwork and account changes.Lawrence made everything seamless and truly cares for people.”
“I am my fathers P.O.A. They refused to give me bank statements going back a year. This is the second time I asked. The first time was when I brought him in there in Nov.( in his wheelchair) They told me they would mail them to me. I got his checks but no statements. I had to pick them up and I live an hour away. The brunette was very nice. The blonde woman has refused to help me three times. My father is changing banks as soon as possible. They shouldn’t have her representing them.She has a nasty attitude.”
“Helpful in opening a new account, savings accrues an interest, even got a choice of gifts for opening! Convenient locations and hours, even got my new debit card then and there!”
“Visited this branch on December 23, 2025. Huge thanks to Henry Ngo, Assistant Store Manager, for his outstanding service and deep knowledge of the bank’s offerings. As a Canadian using TD cross-border banking, I struggled with multiple branches to get a suitable credit card. Henry went above and beyond, followed up for weeks, and found a real solution. Truly professional and helpful.”
“Metro credit union is one of the best small bank you can deal with. My kids family and friends I recommend for they banking. For over twenty years this bank has been great and the staff goes beyond to help you.”
8:30AM - 5PM
650 Broadway, Everett
Banks
“Recently got a mortgage through MPCU. Rates were the lowest I saw anywhere and the staff was so responsive and helpful through the whole process. I'd definitely work with them again.”
9AM - 4:30PM
45 Diauto Dr, Randolph
Banks
“Best bank I have ever experienced. No one is more on top of things, attentive, or caring. These people treat you like family. Joe, John and the entire team are awesome! Thanks all”
“I had the pleasure of opening an account at TD Bank and was assisted by Mateo Alvarez. He was absolutely wonderful—professional, patient, and very clear in explaining everything to me. Mateo made the whole process smooth and easy, and I truly appreciated his kindness and attention to detail. Excellent customer service!”
8:30AM - 5:30PM
171 Veterans Of Foreign Wars Pkwy Suite 200, Revere
Banks
8:30AM - 5PM
60 Hallet St, Dorchester Center
Banks
“I have been a member for 40 years. BFCU has always given me the best financial advice. Also, they helped me plan my retirement. I have been retired almost 20 yecars and they have been a tremendous asset the whole time. Thank You BFCU”
10AM - 4PM
765 Chief Justice Cushing Hwy, Cohasset
Banks
“Usha Malik was amazing and extremely knowledgeable and helpful in revising my accounts, setting me up with a cash back rewards card, and helping me plan my trip to Europe. Thank you so much Malik, Bank of America is lucky to have you!”
8:30AM - 6PM
10 Pond St, Norwell
Banks
“John Snow very personal and valuable asset to this branch! I will keep my well managed account here for years to come, I opened my first account here back in 2012 as a Norwell middle schooler. Today I am using the same account for my first home purchase.
Thanks John!”
“This credit union has helped me so many times. If it wasn't for their help I would have been homeless. Or without a vehicle to use for work. Whether it's the Granite st location or Roslindale location. I am shown patience, professionalism and more. I am thankful for your help! I could say more!
Thank you,
Satisfied customer”
“I am deeply grateful to Michael Murphy, VP, and the entire Central One Federal Credit Union team for believing in my business and making it possible for us to expand our services to the community. At a time when larger banks treated me like just another number, Mike and his team led with humanity, hope, and compassion — bringing warmth and generosity to a process that is often cold and transactional. Mike even attended my closing on his day off, a gesture that moved me to tears and speaks volumes about the kind of person he is. Central One is the real deal: a bank that truly cares about people and invests in their dreams.”
8:30AM - 5PM
575 Broadway, Revere
Banks
“I love Angelina she is very friendly and professional and she allways asked about my father how is he doing that the reason I'm there because they make you feel like family also Abraham allways smile I wast at bank today I love Dasy.jassica they very friendly they smile they make me feel part of the rockland trust family”
9AM - 6PM
104 Main St, Weymouth
Banks
“I recently left Bank of America for Rockland Trust Bank at 104 Main Street in Weymouth. My first time walking in, I was greeted by Stephanie the assistant branch manager. She was friendly, energetic and made me feel more than welcomed. I looked at their business banking products and knew I had to switch there! My first time there wasn't a fluke! I met Jenna Graziano, the branch manager and her energy was the same! Not just her, the whole team was like this! It's rare to come across a business where everyone is friendly, knowledgeable, and eager to address your concerns. I highly recommend this location in particular as I'm sure you won't be disappointed.”
“I had a pleasant experience working with the branch manager Peter to resolve personal banking issues. Peter was knowledgeable, professional, and friendly. I highly recommend Rockland Trust North Quincy to anyone with banking needs.”
“Fantastic team. Head by one of the most admire people in the company due to her work ethics, professionalism, leadership and the willingness to go above and beyond regardless of the circumstances. The rest of the team are the apples that have not fallen far from the tree. Everyone is on board with providing stellar service to all who visits.”
8:30AM - 5PM
100 Swift St, Boston
Banks
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
8:30AM - 6PM
708 E Broadway, South Boston
Banks
“I had to post this immediately bc it’s so deserving and refreshing to feel like someone actually cares about their job. Lisa Joseph, the branch manager at the East Broadway Rockland Trust location in Southie just went above and beyond to ensure that I had a positive experience. She patiently listened to my concerns and not only provided me with clear and concise information, but literally just took 2.5 hours out of her time to make sure! Not only was Lisa knowledgeable and professional, she also demonstrated a genuine interest in helping me with what would have been a miserable experience dealing with the customer support at Capital one mobile. What impressed me the most was her patience! We got transferred more times than I could count, only to be reintroduced to another Capital One Customer support agent, spell my name, to explain the same $10K fraudulent withdrawal pending in my CHECKING ACCOUNT! Only to be told they ultimately and I quote, “we understood and would be monitoring movement in my account” well that’s reassuring…. Her dedication, expertise, and friendly demeanor truly set her apart. It’s refreshing to see people genuinely care about their customers. I would highly recommend her to anyone in need of banking assistance, who leaves the bank smiling and laughing, after being notified of something like that…. I can happily say I just did, your motto is spot on with her as branch manager in the East Broadway location that’s for sure. Thanks again Lisa!!”
8:30AM - 4PM
370 Quincy Ave, Quincy
Banks
“I behave worked with this bank from 1977 - a responsive and nimble bank has been more than I could ask for- personable staff and a broad list of services - a community bank in every aspect with a mega reach and depth 5 stars!”
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“I'm very grateful to the folks at this branch. They all go above and beyond to answer questions, meet needs, and I can say working with Jessie, Violet, Patty, and Lydia is always a pleasure.”