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February 2023 by Xiomara Ortega
My brother and I had an amazing experience with a young lady named Suiaea at San Juan airport. I don’t know if I spelled her name right. She was so kind and understanding if I could rate more than 5 stars I would. My name is Orlando and I will be a returning customer. Amazing customer service!!!!
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August 2022 by Gerald Dowling
Can't make reservations on line
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July 2021 by Rick J.
Now that people are returning to work and travel, we might expect companies to be eager for business. Not true of National. Their employees act disinterested and bored, ready for a fight with any and every customer, treating customers as intrusions rather than as potentially valued commodities or relationships. Whether by phone or in person, National's customer service reps lack the professionalism and courtesy we are hoping to receive as the world begins to revive. (Not sure why Yelp is forcing this review to apply to the Hyannis location. My review pertains to National Car Rental in general.)