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January 2024 by Michael Donovan
DO NOT CALL THIS COMPANY. FLIM FLAM OPERATION. TECHNICIAN DID NOT EVEN LOOK AT THE PROBLEM BUT LAUNCHED INTO A SALES PITCH - STARTED AT 850 DROPPED IT TO 650 THEN TO 550 IN 30 SECONDS TRYING TO SELL ME A NEW SYSTEM. WHEN I SET APPOINTMENT IT SAID FREE ESTIMATE. THIS PERSON WHO CLEARLY KNEW NOTHING ABOUT THE SYSTEM THEN TOLD ME THERE IS A SERVICE CALL FEE OF $45! I SAID THAT WAS RIDICULOUS FOR THE SERVICE RENDERED AND HE QUICKLY DROPPED IT TO $40 BUT WANTED CASH? I RELUCTANTLY PAID WITH A CREDIT CARD AND HE WANTED TO TAKE A PHOTO OF MY LICENSE? WHY? I REFUSED AND HE GAVE ME A RECEIPT WITH A DIFFERENT COMPANY NAME - CHAMPION GARGE DOOR- AND A DIFFERENT PHONE NUMBER AND NO ADDRESS??? DO NOT USE THIS COMPANY!! BUYER BEWARE - I PAID $40 FOR A SALES PITCH. MY DOOR IS WORKING FINE AGAIN TOO WITH NO HELP FROM THEM!!
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December 2023 by Kate Oftring
PROMPT, COURTEOUS AND QUICK TO FIX THE PROBLEM. THANK YOU! KATE IN COTUIT
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August 2023 by Vinnie Alwani
Very happy with my experience. Called to request help with worn springs and a general garage door tune up on a Cape house we purchased recently. They were able to fit me in quickly, the garage door tech arrived on time, and he answered all my questions and made some good recommendations. Happy with the overall service, knowledge, and delivery at a fair price. Glad that they had all the parts on hand / in the truck that were needed to replace necessary extension springs and guide wheels, and to install safety cables. Everything was done on one trip!
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August 2023 by Josette Adams
Not good. I paid for the whole service call labor materials $224.00 and my neighboro came over and asked them to do his and he only paid the the material $45.00 So unfair to me because I made the appiontment and all and he just walked over and got it for cost of materials
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August 2023 by Beverly Wall-Cedrone
I was pleased and relieved that your men showed up on time and just went about taking out the old machine and everything off the ceiling. They worked efficiently and did a great job. I feel more safe with new workings. Thank you
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July 2023 by Cary McMillan Keller
Connor was lights out fantastic. So polite, on time (early actually!), knowledgeable, and really worked hard to solve all our issues with wall controller, remote keypad, car links and the myQ app. Much appreciated! (Still would love to know how to get the myQ app working - perhaps our units need another component. Any advice appreciated!)
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June 2023 by Steve Zabele
I asked that my door be installed using my existing door opener. The installers made it clear that they *really* wanted to sell me a new $600 opener, but did install with my old one as asked - but turned up the down pressure so that when closed it was severely bending the rail on the opener to the point it would likely break with repeated use. I complained and the installers came back and loosened it so much that there was a very noticeable gap at the bottom between the door and the garage floor. After calling the door manufacturer and the opener manufacturer, both concurred that there should not be a problem, i called other installers to get the problem fixed. The first, recommended by the door manufacturer, refused to help, citing known, persistent problems with Overhead Door of Cape Cod installs. The second came out and quickly fixed the problems, pointing out several other problems with the install that they corrected in short order. Well worth the $120 charge, which shouldnt have been necessary.
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June 2023 by Joanne Dolan
Absolutely the best. My garage door motor needed to be replaced. While they did a fabulous job on that, they also put WD 40 on all of the hinges, checked all of the other parts of the door, etc. All at an extremely reasonable price. Best service anyone could ask for.
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June 2023 by Bern Sullivan
The people I dealt with at this company were great- they were prompt and courteous. The installation crew was quick and neat. Good service and a great product at a fair price.
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June 2023 by Peter Friedensohn
Answered the phoneBooked visit within a week.Did a quick analysis and replaced the damaged system quickly and expertly.Took away old system and leftno mess.The new system is very quiet and efficient.Good job!
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June 2023 by Jeanette C.
They are very thorough. They call the day before to let you know they're coming, they arrive, enter the garage & do their work. And just like that, your garage is back in business. This is the 2nd time we have used them & I appreciate that they work their magic without need to interrupt my work day to explain to me what needs to be done, they just repair it. I don't understand garage mechanics, I just want my door repaired. They fix it, send us an explanation, we pay & that works for us because we can't fix it. I highly recommend them!
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June 2023 by Richard Wood
Going with 5, even though we had some hiccups. First, call, don’t submit on line. Communication from service guy great, problem was he thought we had one size door and we had another, had to reschedule. Week later came back with correct springs. They were nice, and got the job done right, that’s good for me.
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May 2023 by Gemma Koch
The appointment was for a new garage door opener because the universal remotes I bought to work with existing opener didn’t work. They were able to get the remotes to work, add a keypad and program my home link in my car. All was done in 10 minutes. The techs were super helpful. They didn’t try to sell me the new opener. We will be customers for life!!! I highly recommend this company.
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April 2023 by Donald Franke
Overhead door service was outstanding. The crew arrived at the designated time, made an accurate assessment of the problem, and had everything back in working order within 20 minutes. This included upgrading the springs in addition to fixing a part and wire. The cost for the service at $270 was precisely what I thought it would be.
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March 2023 by James Tamash
Needed to order a new garage door opener. Ordered on a Friday and them came Monday and installed. Very good service. A couple of years ago they replaced old wood door with new fiberglass one. Highly recommend them.
