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March 2023 by Sean Harrison
We have used the Thomas family's services on more than one occasion. The level of service and care they provide is second to none. Their decades of experience is apparent in everything they do. Their manner, presentation, and professionalism is exceptional. You can trust Mr. Thomas and his family will exceed expectations in every aspect - which relieves a lot of stress during a very stressful time.
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March 2020 by Kitty Goulma
My uncle recently passed, and my 88-year-old aunt with no tech skills asked me to write this for her. She wanted me to stress what a great experience they had and that they were treated like family. They were extremely happy with the service they received.
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March 2020 by Freddie Mycroft
Great people helped out with everything
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January 2020 by Kevin T.
No thanks! Marcia's become a life insurance hack. Pre-paid funerals are simply life insurance contracts, she gets a commission day 1 when you sign on the dotted line. Change your mind ? 25-30% of the cost is retained by the 'operation'. I cancled elder families mistake signing up with her as their DPOA during grieving times, she went as far as threatening me to notify Medicaid*. Not to mention the 500.00 roses extra offering. I would not buy this extra "life insurance" mis-labeled as a "pre-paid end of life services insurance" (sounds nice eh?) so as to confuse the unknowing elders signing up. So review, explore, & sleep on it. No thanks!
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March 2019 by Donta Reed
Great people help us through hard time.... thanks guys..
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January 2019 by Linda L.
I'm writing this review after using the Carroll-Thomas Funeral Home recently with the death of my brother. The follow-up and courteous service my family received from Alex and Marcia Thomas during this difficult time was incredible. Marcia Thomas followed up with every question and problem that arose. They are truly compassionate people that know their business very well. The process was made easier by both of them and I would highly recommend this funeral home to anyone in need of their services. They are extremely professional and will bury your loved one with the dignity and respect they deserve.
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March 2018 by Marcia Thomas
Dear Evan ; I’m not sure who you are or if you came to my funeral home for service. We do not solicit or ever “sell”” any thing. Using Insurance is a source of-funding pre-need contracts because the banks do not offer a substantial interest rate to withstand the cost of inflation associated with long term contracts. The state of Massachusetts/Medicaid approves of this payment method. It is our responsibility to fulfill our clients wishes at the time of their death therefore we must put your $ where it will earn the most interest. If you would like to have a conversation with us we would welcome your opinion as to how to operate our business. We are always available to answer any questions you may have. FYI , life insurance is for death not life- We also do not sell roses. Kevin Trayers
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March 2017 by Peter “T4CodyBear” Touzos
Going through the sudden loss of a family member was the most difficult time myself and my family had experienced. Being in such a sadden frame of mind you have to proceed even though you’re not fully knowing what exactly to do next. We called the Carroll-Thomas Funeral Home and were immediately treated comfortably and professionally. We were met with a warm greeting by Alex Thomas III who walked us thru this sad time in our lives and answered each and every question we had, he was excellent. What also impressed me was that during the services members of the Thomas family who also worked for the funeral home would come up to us and introduce themselves and expressed their condolences and asked if we needed anything.They were very accommodating and everything was handled perfectly, we did not have to worry about anything which enabled us to be with our family.I highly recommend the Carroll-Thomas Funeral Home.
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March 2017 by Michael and Matt
Alex and Marcia are two of the most caring, honest, compassionate people I've ever met. They define class and professionalism. Just great people who know how to care for those at the most difficult times in life.
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March 2015 by Tiffany Valle
I cannot say enough positive things about my experience at Carroll-Thomas Funeral Home. They were so professional, accommodating and understanding during such an unfortunate time in my family's life. Not only was Alex available no matter how insignificant the question or concern, he and the rest of the staff made the entire experience easy and effortless so that my family could focus on what was more important.
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March 2015 by Jasmin Torres
My family and I had a great experience during this very hard time for us. Alex III and Alex JR were extremely nice from the first moment that we spoke on the phone. They went out of their way to make every one of our accommodations possible. They were always available and never seemed bothered. They have a lovely children’s room that is great to keep the little ones entertained. They have a very nice set up with everything you need accessible including a television in the hall way were we put a slide show. During the service they checked on us a number of times, which felt very comforting. We were very pleased with all the work that Alex, his family and workers did for us. Everyone that came to our service commented on what a nice job they did with making our family member who passed look just as beautiful as they always did.We had an excellent experience and will highly recommend to everyone.
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November 2014 by Christina M.
We used Carroll-Thomas Funeral Home services October 17-18, 2014 when our beloved passed away. Both Walpole and Hyde Park locations are beautiful. Thank you Carroll-Thomas Funeral Home from the answering service to the director for your kind support, guidance, availability, compassion and professionalism at every step of the way during a difficult time.
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September 2014 by Jasmin T.
My family and I had a great experience during this very hard time for us. Alex III and Alex JR were extremely nice from the first moment that we spoke on the phone. They went out of their way to make every one of our accommodations possible. They were always available and never seemed bothered. They have a lovely children's room that is great to keep the little ones entertained. They have a very nice set up with everything you need accessible including a television in the hall way were we put a slide show. During the service they checked on us a number of times, which felt very comforting. We were very pleased with all the work that Alex, his family and workers did for us. Everyone that came to our service commented on what a nice job they did with making our family member who passed look just as beautiful as they always did. We had an excellent experience and will highly recommend to everyone.
