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September 2025 by Nancy Badavas
John and his technicians are simply incredible. He is tremendously responsive, always available to answer questions, and his work is impeccable. He and his wife, Bethany, are an amazing team. It is always a pleasure to see them. They are so kind that you want and sit and have coffee with them. But, they are way too busy for that! Never going to happen. 😊
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July 2025 by Kara
I’ve been going to John’s for 3 years now and have had nothing but the best customer service and auto work. John has squeezed my car in for service multiple times and always made sure it was safe to drive. I’ve had brakes done, new tires put on, emergency brake check, oil changes, and headlights replaced—every time the service was quick and everything was explained to me well. Fair priced & honest, definitely recommend!
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June 2025 by Meredith Carpenter
Wonderful experience start to finish. Booking an appointment was quick and easy, they listened to my needs (rear breaks and rotors) and were fully accommodating. Day of service, dropped my car at opening and it was ready before noon. And very reasonably priced for the service. Highly recommend.
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December 2024 by Miss Havisham Finds Happiness
John saved my sanity!!! Never been to the shop and was referred after major car repairs with continued issues. They got me in last minute on New Year’s Eve just before they closed. I was reassured that I could safely drive to work the next day and what my next steps should be. I am a nurse who puts major miles on my car and I was cracking under the stress of working during the holidays, $4000 in car repairs, and the feeling that my wheels would fall off while driving on 95. They would not even let me pay them for the time they spent helping me out. I truly cannot say enough nice things about this fantastic service shop! Now I have peace of mind in a time when I really felt like I was losing my sanity. Best customer service I’ve ever had! Thank you so much for helping me get to work safe and renewing my faith in Humanity. I will be a customer for life!
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October 2024 by Patti D
Excellent customer service. We were in town for our daughter's wedding, and we had a rental. The tire pressure on one of the tires was lower than the others, so we stopped in to have it checked. The woman who helped us was extremely helpful and went above and beyond. We ended up bringing the vehicle back to the rental company, but if we didn't have a rental we would have for sure had the tire fixed at John's Auto and Tire.
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October 2024 by Kurt Sparandero
Excellent service and a great experience! Thanks so much to John's Auto and Tire for helping to repair my tire with no notice and same day service in a very short turn around time. Their very friendly and knowledgeable staff got me back on the road safely and out of a jam while on vacation. I can't recommend them enough. Thanks!
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October 2023 by Gerri Robillard
I had a set of tires put on my Arcadia recently and love them! John was fantastic! It was a seemless transaction from when I ordered the tires and they came in and got me in right away. He checked my vehicle all over and I was due for an oil change and he took care of it while I was in there as well. If you are looking for tires or service of any kind I highly recommend John's Auto & Tire!
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September 2023 by Mary Ann Metz
Great people. Great, affordable service. Love doing business with local folks.
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June 2023 by Anne
I had issues with my tire and someone suggested to stop by John’s and glad I did. Even though he was very busy he took time out to check and fix my tire. The cost was very reasonable. Happy to have found someone local with great customer service.
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May 2023 by Dan Clapp
The owner is informative, honest, and hard working. He goes out of his way to be helpful. I would highly recommend this shop. They do great work!
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October 2022 by Evan Robitaille
Best in auto repair in Ipswich. Received top notch customer service, the work is quality and timely. Excellent price on new tires. Thank you very muchServices: Tires
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September 2022 by Carol Kmiec
We recently had a tire blowout and were told we needed 4 new tires and rims. John came to the rescue! We we new customers and he fit us right in. Upon meeting John we could tell he was going to do the best for us and he exceeded our expectations. We did not need new rims. He saved us a lot of money. It is nice a to have a professional business owner who wants to help you and does top notch work. We highly recommend John and will be a returning customer.Services: Tires
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September 2022 by Deb Clapp
John was fast, reasonable, and honest. Gotta love that in a mechanic!
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September 2022 by Doug Winchell
Was honest and saved me a ton of cash highly recommend!!!
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August 2022 by Nick Cuffaro
I had an emergency issue with my car at 3 pm they close at 5pm. John and Chris went above and beyond to make sure I was able to get home to my family. I could even say they made me feel like family. I would highly recommend and will go nowhere else for all my auto repair needs.Service: Brakes