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January 2024 by Erin S.
Like everyone else's family, we live at an insane pace, shuttling kids all over planet Earth to events, sports, etc. we tend to postpone necessary car maintenance until it reaches crisis level. Our minivan was on the brink of disaster last Monday morning . My steering wheel was shaking so badly, I knew that I could not wait another minute to get repaired. Who do we all call to reverse the damage that our negligence causes? You know it: get JJ Gianakakis at John's Auto in Ipswich, Massachusetts on the phone! I knew my request was nearly impossible, but I told JJ my problem. He directed me to drop my van off immediately at his shop. Within an hour, JJ diagnosed a significant issue that could've been fatal. I needed new tires... like, three months ago! I figured that JJ would have my van in his shop for a couple of days, if not longer... but my pain was self-inflicted, so I would suffer the inconvenience of going without a vehicle to get my problems fixed by JJ. He moved mountains to get the four new tires. He also expertly repaired a heater problem I have been battling for more than a year. And to help me get my life in order, JJ quickly hooked me up with a long-overdue oil change. Within the span of 12 hours, JJ's wizardry got my car repaired and back on the road to hockey practice at 6:30 PM. How many business owners anticipate your needs? John Gianakakis is an expert -- responsive, honorable, and simply indispensable in our Ipswich community. THANK YOU, J!
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December 2023 by Michael F.
Dependable. Knowledgeable. A LOCAL TREASURE. Check this out...My wife and I passed through Ipswich with our toddler in tow having driven cross country from California to visit my mom in Great Neck. Annoyingly, we'd picked up a nail in a tire while passing though New York and had replaced it, but knew we needed to get all the tires checked before hitting the road back to California. JOHN'S TO THE RESCUE. Not only did John detect the direness of our tire's worn-down state, but he managed to acquire the replacement tires needed at a reasonable price, and squeeze us in to have the car ready the next morning, thus assuring we could get back on the road to California on the safest tires possible and on schedule. John and his wife are generous, professional, and all around lovely people. I wish we had them out here in Los Angeles because I'd take my car there every time. John really provides the kind of personalized service that puts a warm face and a hearty laugh on a small town like Ipswich, MA, and let's his customers drive away feeling safer and happy. A class act. I look forward to returning soon!
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September 2023 by Bob Hickey
Excellent service, follow through, and communication
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July 2023 by Google user
I’m sure the service station is nice but … it’s listed as a gas station and there’s no gas.
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July 2023 by Alan Steele
I’m sure the service station is nice but … it’s listed as a gas station and there’s no gas.
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March 2023 by Rosie Anslono
Quality service, affordable and amazingly accommodating!! Thank you so much!!!
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July 2022 by Cesilia M.
Absolutely Fantastic! Johns Auto has made my day! as I was having a rough afternoon and had no clue what else I should do John turned my day around. My car was locked with my keys and cell phone inside and ran over to johns to see what I could do. Sure enough he ran over and helped me and my 3 year old daughter get back into our car and we were able enjoy the rest of our afternoon. Im still new to the area and I couldn't have been more great full For the Help. I certainly Will be back when my car is In need of Service. Thank you Johns Auto! -Cesilia M
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February 2022 by Karen Wallace
Fantastic job and great service!!!
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December 2021 by Larry B.
Reliable and willing to go out of their way to solve problems and do the job right. Only shop around that took the initiative to remove aftermarket wheels with special lug nuts from truck so new tires could be installed.
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May 2021 by Ashley Hunt
John has been a long time family friend. where do I begin...
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May 2021 by Christina Donovan
Wouldn’t go anywhere else. JJ and Chris are great!
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February 2021 by Bill Simmons
John’s Auto is a trustworthy, professional & friendly service station. I’m two states away & I trust them w/ my college aged daughters’ vehicles.
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May 2020 by Pete Brown
awesome job jj and chris did on the ford focus in less than 24 hrs towed in fixed drive shaft control arm and new tires great people great shop. great prices
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April 2020 by Allyson Boyington
John and Chris patiently tolerate my painful to listen to detailed descriptions of every noise the car makes and put my worries at ease. They get the car in ASAP, remedy the issue if needed, give me options if applicable and let me know what work is coming down the pike that I need to be financially preparing for. John dropped in a battery before the shop was even open so I could get to work. During a snowstorm after they closed Chris replaced windshield wipers that snapped off. Both of these happened on Fridays before long weekends and before long stretches of work for me.
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January 2020 by T.J. B. Dube
Love dealing with John he has great pricing, is very personable, and his service is always impeccable. Would definitely reccomend him if you ever need tires done.
