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August 2025 by Jenny
Exceptional. 5 star customer service. Very pleased with Big Y Pharmacy.
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June 2025 by Danny MacSwain
Pharmacy manager provides the highest level of custom care and service I’ve ever experienced
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December 2021 by Susan Scott
Friendly staff and rapid refills
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July 2020 by Kim P.
This would be a negative review if that were possible. This store has always struggled with basic customer service, inventory, and food handling skills, however, Covid is really highlighting their ineptitude. Upon visiting the store today a young woman who works there was crouched by the carts unmasked making it impossible to enter the store and maintain a 6 foot social distance. Two people working on the floor were wearing face shields rather than masks and handling all types of products. No one is monitoring the number of customers entering the store. Finally, two men who appeared to be managers were walking the wrong way down a one way aisle. So basically other than mostly wearing masks an example of what not to do. I called to alert the managers to this unacceptable behavior, looking only for an "I'll look into it". As a manager, you should be open to ways in which your team can improve. Instead, he made up lame excuses, told me I was overreacting, and basically stated that he did not care about human life.
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December 2019 by Kevin Rhodes
Very nice people some of the best very helpful always the same attitude when you go there makes it a very nice experience even though you are there half of the time your not feeling well they seem to make things a little better just want to say thank you to Glen the most very good man all around good person that cares
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August 2019 by Shane P.
It's everything you need ina grocery store. The best cross between a stop n shop and Whole Foods. Multiple to-go food options if you need a meal to take home and they have a great selection of local companies. The harmony spring soda and Narragansett cheeses are exceptional.
