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September 2025 by David Hale
Honda, Nissan and Kia in one area
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August 2025 by Richard Cassidy
Got
⭐⭐⭐⭐⭐ Ron Bouchard Nissan – Lancaster, MA
I arrived before business hours and was immediately greeted with friendliness and professionalism. I explained my situation with Carvana and needing my remote starter fixed and diagnostics done — they were incredibly accommodating and made sure every detail was handled. The service team went above and beyond to ensure I left completely satisfied.
Whether you own a Nissan or any other make, I highly recommend Ron Bouchard Nissan right off Route 2. Fantastic service and genuine care for their customers.
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July 2025 by Stacey H
Jacob H. Was so helpful when buying a car. They made the process so easy, transferring the registration, and license plates for me. And also the inspection sticker.
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June 2025 by Sally Hazard
I’ve been purchasing vehicles and service here since 2013. Always top notch experience.
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March 2025 by Felix Alonzo
Did an oil change and rotated tires, and now there is a very noticeable scraping noise coming from somewhere, but of course, they found nothing. I dealt with a great individual (staff), but the problem was not fixed. 5 stars for the staff I spoke to.
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March 2025 by Keith
Johndel and the rest of the team were super helpful and made me feel at home with the sale as well as through the process. Thank you team!
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October 2024 by Dana Keniston
We bought a Nissan rogue 2 weeks ago we had such an amazing experience can't say enough and Gabriel was amazing and he went above and beyond.Were in love with our Suv we definitely recommend this place and Gabriel ask for him
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July 2024 by Samuel Somerson
Great place to buy a car, great place to service your car. The staff are very nice and helpful. I'd give them 10 stars if I could.
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June 2024 by David Pasternak
If I could give - 5 stars I would. The experience I had with the entire Nissan department was deplorable. I bought out my lease. They said I would have to leave my vehicle at there location for 2 weeks until Nissan sent the title. I would have to continue to pay my insurance on a vehicle I did not have. 2 weeks go by, then 3. I call to find out what the issue was and they finally told me Nissan lost the title. It was an additional 5 weeks until I picked up my car. Once I picked it up, the car had been sitting in there lot for 8 weeks. When I dropped my vehicle off, if was so clean you could eat off it. When they gave it back to me, they didn't even wash it. They did an inspection and failed it for emissions. I had to take it to my garage pay an additional $35 dollars to have the car re-inspected. My mechanic said they should have given me paperwork to say why it failed. They gave me nothing. He said there was absolutely nothing wrong with the vehicle. When I asked if they where going to compensate me for all my time without my vehicle, they said I would have to take it up with Nissan. Great way to keep a customer. They entire staff is worse than a lying politician. I wouldn't but a used flat tire from Ron Bouchard. There are plenty of choices out there. Stay as far away from this dealership as possible.
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April 2024 by Jaime Reyes
Service at Kia is absolutely awful! Service told me that I would have my vehicle back in about 3weeks and it’s been a month and 8 days. Just when I thought I was getting my car back from their wrong doing, I get told the paint job at all town was done poorly . That it needs to go back after waiting for a bumper to be painted and put on. I got told on Friday that I will get my car back by tomorrow and I would be getting a call back from there service manager on Wednesday. Here we are, no call back and my car is still at Kia! Sales team is one of the best! Service on the other hand is a nightmare! We wouldn’t be in this predicament if service would have just check the vehicle properly and the detail team didn’t knock the paint off my bumper. The thought of going to pick up my vehicle after it’s been sitting there for over a month and having it worse than before after a service is disgusting!! BTW there were a few things wrong with it and this matter should have been held differently! Accountability goes along way!
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April 2024 by Olivia Martel
Absolute trash. Don’t buy from these guys. Bought a “certified” pre-owned Honda civic late December with 43k miles. Not a month later the radius links went and both my tires were blown out in the rear. When I returned, asking why they weren’t checked, my sales associate frank said that sometimes those guys back there over look things and that having it checked out by another mechanic was probably a good idea. Paid a lot more for “certified”. Still haven’t been reimbursed for the tow, as my car wasn’t even drivable to get it back to Honda for repairs.
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January 2024 by D s
I got a fantastic car at what had to the best price. It took me less than one minute after seeing and then test driving my 2019 Murano SL. 17,000 miles, for all intents and purposes it’s a new car. The test drive was less than one mile. Actually I was driving off the lot in under 3 hrs with my new car, how cool is that ?!!
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September 2023 by Emmanuel O.
I really feel let down by them. Normally, I don't like dealerships because I don't trust salespersons to be honest. But everyone said that this place was good so I took a chance. Just in case, we bought the best warranty they had when we purchased the car.Suddenly, the rear control arm broke and the shocks needed to be replaced. We brought the car back to them for repairs and coincidently they said the warranty covers everything... except that.Definitely would not recommend and will tell everyone to look elsewhere for a car. So disappointed.
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August 2023 by Brenda Sheehan
Giving 50 stars!! Many thanks to Jessica and the team at Ron Bouchard’s, they went above and beyond!! ?
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June 2023 by Rebecca Longvall
Ron Bouchard Honda in Lancaster should be your first & last stop shopping for a new vehicle.Levon from sales spent time with me to narrow down my search, find the vehicle I wanted, and get it there for us (in a shorter time than anticipated too).I did shop around and realized they had the best pricing. Also this was the best dealership to work with on buying a new vehicle BY FAR! When I returned (clearly realizing they were the best), they helped me finalize the purchase of my new vehicle!No hidden information, fees, services, etc. fully transparent & address all/any questions! They were NEVER rude, condescending or disrespectful (like other dealerships were).Luis from sales was a help and Steve from the business office was great too.Everyone we dealt with at Ron Bouchard Honda Lancaster was professional, pleasant, patient, respectful, and transparent!The purchasing process itself was efficient and smooth once we decided on the vehicle.Thank you Ron Bouchard Honda Lancaster for having a great, transparent, patient staff & making purchasing a vehicle a little less painful! :) Truly it was appreciated.I highly recommend this dealership. Don’t bother with others, they are THE best.Trust me, unfortunately I had to have a couple poor experiences in this process elsewhere/with other dealerships to fully grasp this!I hope that when you choose Ron Bouchard, you have a similar positive experience!
