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May 2024 by Yahaira i. Pacheco
They are the worst in customer service, products that they say are new come broken. Useless! If it were up to me I would give them 0 in every sense of the word from the products to the customer service.
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July 2023 by George Morani
IF ALL US AMERICAN 'S NOTICE, WHEN A HISPANIC, OR ANY OTHER CUSTOMER FROM SOMEWHERE ELSE, AND NOT AMERICAN, THEY GET WRITTEN BACK TO WITH A PITTY TEXT I'M SO SORRY CALL ME, AND LET'S TALK , MOST OF OURS, ARE NOT ANSWERED. IF YOU FOREIGNER 'S WANT TOP SERVICE, AND GREAT MADE FURNITURE THIS IS NOT THE PLACE, THIS IS EITHER STAGING FURNITURE WHEN R.E. ARE SELLING HOUSES OR PEOPLE WITH , OR LIVE DIRTY. GO TO BOB'S , JORDAN'S EXCTRA I COULD NEVER LAU ON A DIRTY SOFA, OR USED.
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May 2023 by Myra Way
Honestly should learn some common courtesy and customer service. Yelling at your customers telling them if they can’t pay for their stuff why buy it just because they are a week late on a payment because their check schedule got changed. Then the calling hours if you guys don’t open till 11 am why on earth are you calling someone’s phone at 730 8 in the morning and then calling someone at 830 9 pm . It’s common curiosity not everyone is up that early and you guys are even open at this time so why on earth are you calling that early.
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December 2022 by Luis Franco
Bad customer service , deliveries late everything is going down hill in that store
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June 2021 by Anchez Liza
Essex st in lawrence ma is the worst they take your money and takes up to 2 weeks plus not on time with delivery. Never again
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October 2020 by dale adams
Staff is great caring people that will HELP you. Very timely deliveries and always willing to help once delivered. Yes, they wear masks also. Clean inside and out. Highly recommend. BAM
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August 2020 by Elaine Maldonado
This store is awesome, customer service is great,the team always looking to accommodate my request and if any emergency occurs there willing to work with you ,been doing business here @ this particular store for years always satisfied quick delivery and service
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June 2020 by maryuritza Baez
Because of its employees, I did not like the treatment
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June 2020 by Maria Morales
Everything very expensive
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April 2020 by J La Beba Garcia
This is my favorite place I love the employees there the managers and the furniture is amazing I’m happy with every furniture that I’ve been with them for eight years Ralphie Felicia Lisa I couldn’t find another way to make this public to thank you guys so much for staying open for your customers in this situation risking your lives love you guys so much thank you
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March 2020 by Euly Tirado
Great experience as usual
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January 2020 by Angelica Vasquez
They don’t deserve any stars. They should learn customer service. Very unprofessionals !
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January 2020 by Angelica V.
If I had an option to select no stars I would had. Unprofessional customer service in this facility...
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January 2020 by J M
This place was horrible I got treated bad and denied because the manager new my brother. Dont go there they lie
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December 2019 by J Morales
I like the staff very much, there polite and very helpful.
