Advance Auto Parts at 67 Winthrop Ave in Lawrence offers automotive aftermarket products, free services, and same day options. The store is centrally located with plenty of parking and access for disabled persons. It is described as reasonably comfortable with a very well organized storage self and good services. The owner is noted as very nice. Reviews highlight that the customer service and knowledge are outstanding, with staff described as very helpful, attentive, and pleasant, often going above and beyond. The store is always organized and inventory is accurate for orders. However, some items like windshield wipers can be awfully expensive, and some staff are new and do not care that much. The location deals more with commercial sales. Overall, this location deserves an award for its great service and organization.
Place had great service. Natalie helped a lot and was very knowledgeable. Knew exactly what she was doing.
February 2026
Went to auto advance had great service by Natalie Lopez. She helped me out Help me get a new battery for my car and she also came to my house and help install it. I recommend her to anyone that is looking for somebody that cares about their customers because she does very much thank you so much Natalie for your service... read full comment
January 2025
Was having power steering issues. Came in clueless. Staff was patient and almost seemed excited to talk through it with me!