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July 2023 by Matthew Madden
I recently purchased a bike from Soto Cycles. My experience from beginning to end was exemplary. I have been involved in cycling for many years and dealt with many shops. Soto Cycles is on top.Luca and Jose took the time to listen to my concerns and wants while shopping for a bike. They were able to get me properly fitted in the right bike quickly and efficiently. I am grateful for my new ride and I Highly recommend you make Soto cycles your first and only stop for all your cycling needs. Thank You Soto Cycles.... See you on the road.Best Regards,Matt Madden
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July 2023 by natalia pena
I recently purchased my first carbon bike here. What a great experience. Jose and Luca helped me find the perfect bike for me . Jose answered all my questions and was very patient and helpful . They also helped me with the fitting . I highly recommend this shop not only to purchase a bike but for maintenance and accessories . Best bike shop in town .
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July 2023 by Joel I.
Friendly & personalized service. Good inventory & very experienced cyclists. Great location for anyone in the Merrimack Valley, i.e. Andover/N Andover and other nearby towns. Also, great for minor quick fixes.
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May 2023 by Gaby Tenorio
I recently had the pleasure of visiting and I must say, it was an incredible experience! From the moment I walked in, I was greeted with a warm welcome and a friendly smile. The owner of the shop was the one who helped me out and I was impressed with how knowledgeable and helpful he was.Not only did he take the time to listen to my needs and preferences, but he was able to make some fantastic recommendations based on my specific requirements. He really knew his stuff! He was able to explain the various features and benefits of different bikes, and he was happy to answer all of my questions.What really stood out to me was the owner's passion for cycling. He clearly loves what he does and it shows in the way he interacts with customers. He was genuinely excited to help me find the perfect bike and it made the whole experience that much more enjoyable.
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May 2023 by Andreas Winter
I recently bought a new road-bike from Soto Cycles. What stood out to me is that they went above and beyond to make sure I get the bike I want. I would definitely recommend anybody looking for a great bike shop to check out Soto Cycles!
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May 2023 by Cristina Addesa
Great selection, service and pricing. Highly recommend!
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April 2023 by Tony García
Soto Cycles is an exceptional bike shop that has everything you could possibly need for your biking adventures. From high-end road bikes to affordable mountain bikes, they have it all.I recently visited Soto Cycles and was blown away by their extensive inventory and knowledgeable staff. They had a vast selection of bikes, ranging from beginner-level to advanced, and they also had all of the necessary accessories to go with them.
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December 2022 by Miguel Feliz
The owner, Jose and his team are very knowledgeable. Very satisfied with the service and quality!
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October 2022 by Vince Tersegno
Great, quick service. Owner, Luca, knows how to build, fix and tune up bikes!!
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August 2022 by Michael Dipanni
Luca knows what’s he doing. Fairly priced and good communication. Really great experience for my repair
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June 2022 by Eugene Gross
The shop did a great job on repairing my ancient Fuji bike. The guys are very professional; highly recommend them and would certainly use them again.
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May 2022 by Larry DeVito
Luca is a great mechanic and a nice friendly person. He has bailed me out with emergency repairs a few times. He usually has the spare parts in stock, so he can get me back on the road quickly. I take two bikes to him for service, mine and my wife's. I try to maintain my own bike but sometimes I do more harm than good and Luca fixes it with a smile. My wife trusts only Luca to maintain her bike.
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May 2022 by Janos Mako
Luca at Decarolis Brothers is a great bike mechanic who charges very reasonable prices. He has worked on both of my bikes and they were tuned up flawlessly. Luca is very knowledgeable about all aspects of cycling including new bikes, accessories, shoes, etc. He will help you out for sure!
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April 2022 by Jake Hensley
Not helpful and rather condescending. I assume caters to the elite of elite cyclists who race and maybe make a living at it. Most of my questions were responded to with this answer, “that depends..”, with no further explanation. Also, they still require masks, even though the town of North Andover does not. I would recommend Woody’s 2 miles down the road.
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February 2022 by Mark
Simply the best professional cycling repairs I've experienced in the area. They have always repaired any mechanical issue (many of which I created) and at a reasonable price for this level of service. Also a selection of new and used bikes in the shop.
