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August 2022 by Anthony Morel
(Translated by Google) The best pawn shop in lawrence is this, there is no other more efficient, good service, very low interest rates. the best ? is here(Original)La mejor casa de empeño en lawrence es esta no hay otra más eficaz buen servicio intereses bien bajitos .lo mejor ? esta aquí
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April 2022 by Frances Phaneuf
It took 4 months to get my repair back. I had to go to court and use the police before this the Hispanic owner screamed at me in the high pitched , screeching fast way the way she does and refused to even look for my tickets. I had my ticket Stubb's. She is rude as hell. This shop should loose there Bond!!!!
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March 2022 by Frances Phaneuf
they stole a 1400 ring. it went in for repairs and it never came back. Saturday March 5 two employees claimed they had it before t couldn't find it. I was supposed to come back Monday but didn't make it till Thursday. I arrived and asked for my ring and they searched. but couldnt it . when the owner began verbally attacking me and screaming...full loss of composure. The owner the cthrew me out of her shop. GRAND LARCENY
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December 2021 by Phil DeBellis
Horrible customer service!! I called at 8:58 a.m. regarding an item they had for sale on Facebook and because it wasn't 9:00 when they answered the phone they refused to answer questions about it. Next thing I know I'm receiving text messages from the employee arguing with me about the attitude I gave her because she wouldn't answer my questions well I'm sorry if you have something posted for sale on a website and people call with questions be prepared to answer questions. Horrible. Then I called back 40 minutes later she refused to answer any of my questions regarding the item posted for sale..just plain terrible customer service!! Again if you are not ready to answer questions about items you post for sale on a website DON'T ANSWER THE PHONE!! And in regards to her claiming I called back again and tried to alter my voice and tried to hide who I was that is completely funny if I wanted to do that I would have blocked my phone number first really you are the one who started sending me text messages so you knew my phone number when it came up on the caller ID I wasn't trying to hide anything lady I understand you're trying to run a small business but if you're not ready to answer questions at 8:58 a.m. don't answer the phone!! Completely UNPROFESSIONAL!!
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May 2021 by Guada Lupe
Horrible customer service!! I called at 8:58 a.m. regarding an item they had for sale on Facebook and because it wasn't 9:00 when they answered the phone they refused to answer questions about it. Next thing I know I'm receiving text messages from the employee arguing with me about the attitude I gave her because she wouldn't answer my questions well I'm sorry if you have something posted for sale on a website and people call with questions be prepared to answer questions. Horrible. Then I called back 40 minutes later she refused to answer any of my questions regarding the item posted for sale..just plain terrible customer service!! Again if you are not ready to answer questions about items you post for sale on a website DON'T ANSWER THE PHONE!! And in regards to her claiming I called back again and tried to alter my voice and tried to hide who I was that is completely funny if I wanted to do that I would have blocked my phone number first really you are the one who started sending me text messages so you knew my phone number when it came up on the caller ID I wasn't trying to hide anything lady I understand you're trying to run a small business but if you're not ready to answer questions at 8:58 a.m. don't answer the phone!! Completely UNPROFESSIONAL!!
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January 2021 by John Anthony
Best service in the area, professional staff and reasonable prices. Look no further than house of pawn!
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July 2020 by Benny Miranda
Best pawn shop around!!!!
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June 2020 by Christopher Antolick
Fair and helpful
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May 2020 by Deanna Giardullo
happy with what I bought from them! The girl who helped me was very nice and super helpful! Would recommend going here to anyone who asked me.
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April 2020 by Ryan Audit
great customer service! never had such a hassle free time with any other pawn shop. by far the best place around! they have great products and are easy to deal with for loans
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February 2020 by Julissa Gonzalez
This place is very helpful and friendly and also has great customer service. Lawrence definitely needed to have this pawn shop because the other one down the street sucks. Definitely found a new place to go.
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October 2019 by Mick Morley
Great prices on quality gear! My new goto place for power tools.
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March 2019 by Michael Warford
WAY BETTER THAN "LOAN USA". The owner is a super nice guy and his wife and daughter that work there are also super nice and very friendly. Go here second after loan USA to see how much better they are.
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February 2019 by Cassandra Mileham
I have visited several times for several reasons and superior service every time. I am a real customer. They even referred me to their competition cause they didn't have what I was looking for and they knew that store had one. I will always visit them first for my needs if they can't help they might be able to refer me. Thankyou so much!!!
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December 2018 by Lourdes Rios
My experience with House of Pawn has been very satisfying. I shop around comparing price and quality with other pawn shops and they always have the best to offer. Their prices are less and their interest is best. They offer more then the rest.
