H&R Block offers professional tax services with knowledgeable tax experts who can help maximize refunds. Customers have the option to visit local offices or use the Digital Drop-Off service to work with tax pros from home. The staff are friendly and respectful, providing clear advice and answering questions to ensure a comfortable experience. The offices follow strict safety measures, including deep cleaning and social distancing, to keep clients safe. Many customers appreciate the friendly and humorous staff, making the process enjoyable. However, some find the cost higher than expected, especially for simple returns, despite high-quality service from the professionals. Overall, H&R Block provides reliable tax assistance in a safe environment, with staff dedicated to helping clients understand and navigate their tax needs.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee