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May 2023 by Connie G.
Dropped my car off for tires, gave them my number to call me with pricing and questions. Received a call at closing time my car was done and the total was 1700$! They changed my tires and rotors. I wanted only tires. Told me I had to pay to get my car back and held my keys hostage, drove to my house to make me sign the receipt accepting payment. Beyond disappointed with the management and family who owns this should be ashamed for there scam.
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March 2023 by Darren Friedrich
I've been going there for many years, even dropped in on short notice for some minor service (oil change, tire rotation, inspection sticker etc) Sean, Mike & Ron have always held true to the estimate time, my last visit was a couple days ago after almost a year, they remembered me by name & took care of what I needed in such a prompt manor, I'll never go anywhere else! Plus The house mascot Oswald is great company!!
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May 2022 by gaurav maharjan
Good customer service. They pay attention to the details.
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March 2022 by Larry Collis
Clean professional no waste of time fixed only it was broken
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November 2021 by Laura Michalski
Went in for an inspection sticker. Everyone was courteous and professional. The whole process took about 20 minutes.
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June 2021 by Tim Hart
These folks are 5 stars every time I go. They genuinely care about their customers. They do their best to accommodate schedule-wise, do top-notch work, and are trustworthy. I highly and enthusiastically recommend them.
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June 2021 by Delbys Cruz
Prompt service, courtesy, reasonable price. I highly recommend it. ?
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June 2021 by Normand Bourque
Great place. Really great customer service. Wouldn't do business elsewhere!
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March 2021 by Judie HoganWhite
Had some body work done on my car and Sean the son and grandson of original owners went above and beyond to help me get back home AND picked me upTo get my car when it was ready. Such an honest place to do business. My car came out great, he kept me updated as to when it would be ready. I recommend this place to anyone looking for an honest place to do business with. 5 star companyFor sure! Thank you Sean your a very kind and caring person. God BlessJudie Hogan WhiteAndover, Mass
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March 2021 by Kristopher Leary
Been coming here for years with no problems until just recently when I came in for a routine safety inspection. While they did a good job finding an exhaust leak, they claimed that I had a busted engine mount that would need replacing. Since experiencing no symptoms of a bad mount I went and got some other opinions, it turns out my mounts were all in good condition this was a complete up-sell on something that I didn't actually need.While they are nice people, this event has shaken my trust in them, and I have since switched to a more honest mechanic who let me see the intact engine mounts for myself. My only guess is that with COVID many businesses are hurting and possibly trying to make up for lost profits. While I can understand this position, that doesn't make it right.Be careful in coming here that they don't try to slip unnecessary repairs past you, do your research and always seek other opinions.
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March 2021 by Michael george
Better look for other shop.Horrible experience.
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January 2021 by Cesar
Good services, went to get a inspection sticker
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December 2020 by Memphis law
Excellent wonderful people they I been going there for a long time they truly are amazing g people
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November 2020 by John Tierney
Great place to have your automobile worked on .. good service good Price
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October 2020 by Rosanne G.
I have 2004 Toyota. Everyone said that a Toyota is the best made car. Since I've had it only a few months the battery died and then the alternator. If that's the best car, I'd hate to see the worst. I was on Route 28 in North Reading when the alternator died completely. The tow service brought the car to Michael's Motors in Lawrence, MA. A family-run business. They did fix the problem. However, Michael's Motors would not accept any payment terms. The bill had to be paid in full before they would release My Car to Me. They do speak English well. In Lawrence, I wasn't sure if anyone really did. Overall, I would recommend this shop.