-
March 2024 by glen josef
mail carrier blasting music from his USPS van while delivering mail. Could hear it 6 houses away. NOT very professional. Our neighborhood does not need to be disturbed with this on an otherwise pleasant saturday afternoon...van # 2300171 (3/2/2024)
-
December 2023 by Shelly Waterman
My postman delivered a big empty yellow envelope. It was supposed to be my coach purse. I have it on video and he states he didn’t know it was empty. Clearly had a big slit & was empty as he threw it. He even laughed on video as he scanned it. Post office is no help. Sammy the supervisor hung up on me. Good luck Lawrence with Christmas deliveries. I have photos & video they do not care. I do think he was fired shortly after because I got a new mail person. O stars from me.
-
November 2023 by jenn lemus
Says my package was delivered today 11/4/2023 but I have video surveillance and proof that the mail man didn’t deliver it & it’s a big box u best believe they will hear from me Monday morning or a police report will be filed!!
-
October 2023 by Elie Bouraphael
worst post office in America , we never get our mail tried to call and speak to someone and nobody ever answers
-
October 2023 by Confused_ Furball_ (what? what's going on?)
They Never deliver packages it always ends up in a redelivery every time without fail Haven't had a package delivered to my actual door in over a year at this point It's very frustrating when you are very busy with work and you find out your package didn't get delivered to your home and you have to find time outta your day to go to the post office itself wait in line sign something wait again for them to bring out your package and then show your id to get your package because even if you request a redelivery to your house again for whatever reason they just won't even try to redeliver it again I once stood outside for 5 hours for it only to see on my phone a notificationthat the redelivery "Failed" when they hadn't even passed by at all why even give the option to redeliver it to my house when they won't do it at all At this point I would rather move outta Lawrence to a city that has a better USPS it be that frustrating because it's not only the packages but they mix up your mail too I don't want my neighbors getting sensitive information like my credit card info when I get a new credit card coming in and I know they wouldn't want the same like come ones demasiado Agravante cono
-
July 2023 by NoDoubt Reviews
Lines are so long, you try to be there right when they open and it turns out theres still a hefty line cause people try to arrive even 10-15 min early to also avoid lines with slow customers with an endless journey of conversation and problem solving on mail stuff and other things that make going there terrible. They dont seem to advertise to customers on the flat rate shipping which seems to be not popular somehow. Theres 1 person attending 50 people normally and when you have two people at the register there is 60 people. I rather have little to no reason to come here. You may rot where you stand waiting or leave and throw away whatever you there for and forget it.
-
July 2023 by NoDoubt S & B Sounds & Beats
Lines are so long, you try to be there right when they open and it turns out theres still a hefty line cause people try to arrive even 10-15 min early to also avoid lines with slow customers with an endless journey of conversation and problem solving on mail stuff and other things that make going there terrible. They dont seem to advertise to customers on the flat rate shipping which seems to be not popular somehow. Theres 1 person attending 50 people normally and when you have two people at the register there is 60 people. I rather have little to no reason to come here. You may rot where you stand waiting or leave and throw away whatever you there for and forget it.
-
July 2023 by Margaret C
I had a very positive experience with Postmaster Chuck Nichols of the Lawrence Post Office earlier this year. I have been trying to find a place to post this review.I had a package that was supposed to arrive in Europe in January. For some reason, it was shipped back to North Reading and then attempted to Europe again, getting as far as NY and then finally shipped back to MA ending up at the Lawrence Post Office, which is not where I had shipped it. Nonetheless, Postmaster Nichols located the package at his facility, which was not easy. I learned through tracking that this is where it ended up and Mr. Nichols searched his inventory until he found it.Additionally, he shipped it back to Europe for me free of charge. All of this occurred over the phone without my having to come in. It eventually arrived at its destination a few months late, but probably would have been lost forever without the help of Mr. Nichols. Needless to say, I am very grateful to him. For this reason and the fact that Mr. Nichols oversees this facility, I recommend the Lawrence Post Office highly!
-
May 2023 by NM
Why is it so hard for the mail man confuse letters to the correct address ! The mailman keeps placing my mail in my neighbors mail box even when. I have clearly the street number and all names on mailbox …how hard can that job be…Lawrence Mass step it up will ya…it’s annoying especially if we don’t get along with neighbors
-
April 2023 by WintaFresh
Terrible! I made a mistake on the address and even talked to a representative and they told me that they were going to hold it for me. And another person told me it was going to be available for pickup. Come the next day I find out they sent it back ???
-
March 2023 by Jim wates
Horrible, waited a week for a package when it finally gets to Lawrence, none of my directions are followed. Called them told them I would go to where the mailman was. Needed signature. No help at all. Now I have to wait the long weekend without my package. No knock at the door, no text, no nothing. Guy tells me they're not supposed to do anything. So how am I to know when they come? I mean, the schedule is never the same. Incompetent.
-
March 2023 by Joe Abimoussa
My package has been at the Lawrence office since March 2. Today is March 8. I hope they don't lose it.
-
February 2023 by Sandra Diaz
For more than 3 years, we keep receiving mail that does not belong to us. It’s constant. We have clearly stated our names on the mailbox. We have a clear sign to please only leave mail for us and YET, this continues. I can only imagine how many of our letters had been delivered to the wrong people. It is clear that the postmaster of the Lawrence MA post office does not care about his office providing good service.
-
December 2022 by Emily German
99 times out of 100 that I have a package handled by the Lawrence Post Office I have an issue, I had a box pending delivery for over a week now, today I went to the post office on Common st and was told it was not there, 5 minutes after I left the tracking status said picked up by individual at post office, NOT TRUE!!! the lady at the front desk told me the mail Girl on my route had the box and she would bring it in, so I left, packages keep vanishing… I have complained numerous times to managers and nothing gets done….
-
November 2022 by Joe Schmoe
Second time my package says it's been delivered at mailbox and no package is there. Not at mailbox not on front or back porch. There's no sign of it. I can understand a one time mistake but 2 times now is unacceptable. The mail driver is either lazy, incompetent, or both but I've lost patience with this nonsense. Will make sure the driver on my route is held accountable.
