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“We just Nissan Ariya at Nissan in Pittsfield, MA and we are very satisfied!!! Austin P. has been awesome with assisting us with the purchase and with answering questions regarding driving & charging our first full EV.
Thank you ? ? Mary & John”
“Jean and JB were absolutely amazing. They provided us with a wealth of information to move forward. They helped unload important items from the truck and brought them inside to keep them safe. It is so nice to have a business that is so professional and supportive. Cannot say enough positive!!! Thank you!!!”
“October 26, 2024
Mr. Hotch,
I got my first Audi in 1984 while I was living in Washington DC. I have loved Audi‘s ever since. Every three or four years. I would get a new one. It would always be an Audi 6 with
a black exterior with an all black interior. I think people thought I had the same black Audi for 20 years or longer,
About a year ago, I realized it was time for me to continue that routine of getting a new car every few years. While I was living in Washington DC, I bought a home here in the Berkshires. Eventually, after I retired, I moved to the Berkshires permanently. For the last 15 to 20 years, I purchased my Audis at Flynn’s dealership on Merrill Rd. in Pittsfield. Several friends of mine told me that Flynn had recently sold the dealership and it was now under new ownership and they were not pleased with the service provided by the new management. They suggested I go to Springfield or Albany. I put it off until after hearing that this dealership was building a new Audi showroom down the street from where I live. The convenience of the new facility minus a trip to Springfield was enough of an incentive for me to head over to the old Flynn dealership and see if my friends initial impressions were correct.
There I met Matt McDonough, one of the salesmen, and immediately knew I was dealing with someone of integrity and character … someone that I could trust completely in purchasing my new (and 12th) Audi at this “new dealership”. Everyone I met there were professionals who were friendlly and extremely patient. But it was Matt who stood out. He provided me with a comfort level I never experienced in all my years with Audi. His honesty, integrity and genuine concern allowed me the time to get the answers and thorough explanations to the many questions and concerns I had. I say this with absolute honesty, Matt provided me with the best service in my almost 40 years in dealing with Audi in Washington DC and here in the Berkshires!
Of course, I highly recommend him and the dealership he so competently represents!
I love my new Audi!”
Jack Myslinski”
“Advanced Auto Parts—the reliable go-to when your vehicle needs a helping hand. The selection is solid, offering just about everything you could need to get your car back in fighting shape. It's like a well-stocked resource for the auto enthusiast; you go in for one thing and come out with exactly what you needed.The staff are the real highlight, though. They're not just clock-punchers; they're savvy advisers who seem to know their inventory like the back of their hand. Need a specific part? They'll point you right to it. Uncertain about a repair? They offer advice that's both sound and straightforward. They were a great help with my nuisance of a wheel-bearing.In a world where auto repair can often feel like a maze, Advanced Auto Parts serves as a helpful guidepost. Whether you're a DIYer or simply in need of a quick fix, this place has what you need without any fuss. It's straightforward, efficient, and refreshingly uncomplicated.”
“I went to NAPA to get a new wiper blade because I thought mine was broken. One of guys at the store, came out to take a look and he ended up fixing it for me. No charge. I was so happy because it was a brand new wiper. They have made a customer for life with that simple gesture!”
“They do very good work. I have used the several time to fix minor accidents on my Mercedes. They are reasonable. They are pleasant. They are quick and much easier to work with than the dealer who has a backlog.”
“I have had work done at this shop a few times. They are the only reputable ones that I know. Excellent service and great work. Pricing is spot on, especially when using cash out of pocket. Owner is fantastic. Highly recommended.”
“Bought a used rear axle assembly for my Chevy. Very good experience very fair price. I’m actually on my way there today to spend more money on other parts for my second vehicle. Great place to go. A hidden gem in the Berkshires!! Went back two years ago for a mirror and they were rather rude...”
“I had collision worked on here at the end of June 2025. I am very pleased with the result. The personnel were very concerned with my need for my car and did it very quickly, but they did a perfect job. They even took out scratches and dense that were not the initial objective for which I contacted them, which was a rear right fender crash done to me in a parking lot near a restaurant. (The culprit who crashed into me was never found and did not leave me a note to take responsibility. Typical creep.)
But Mr Arace was the most incredible gentleman I’ve ever dealt with in this line of business. He was very upfront with all that needed to be done and gave me a very reasonable estimate for the work. He also did it very quickly getting me my vehicle returned in time for me to pick up my grandchildren at the railroad station in Hudson.
I am very happy to recommend him to anybody who needs collision worked on in the Pittsfield Berkshire County area. I can’t imagine a better result.”
“Great customer service and the work was done in a quick and efficient manner and done right the first time. You are treated like a valuable customer no matter what the service.”
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“Service accommodated my schedule change and fit me in to their tight schedule in a friendly , professional manner, as always in the many years of service to my many Subaru vehicles.”