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“We just Nissan Ariya at Nissan in Pittsfield, MA and we are very satisfied!!! Austin P. has been awesome with assisting us with the purchase and with answering questions regarding driving & charging our first full EV.
Thank you ? ? Mary & John”
“Bought a used rear axle assembly for my Chevy. Very good experience very fair price. I’m actually on my way there today to spend more money on other parts for my second vehicle. Great place to go. A hidden gem in the Berkshires!! Went back two years ago for a mirror and they were rather rude...”
“Jean and JB were absolutely amazing. They provided us with a wealth of information to move forward. They helped unload important items from the truck and brought them inside to keep them safe. It is so nice to have a business that is so professional and supportive. Cannot say enough positive!!! Thank you!!!”
“I want to give Joe five stars for pressing wheel bearing and ball-joint for my 2004 Honda CRV I didn't expect it to be done within hours because they were so busy. Joe is great.”
“I think his name is John? Helped me with my car today! He helped me pick out the right coolant and went out to my car with me because I was very nervous and then he actually noticed that something was off with the coolant in my car and suggested I see a car mechanic about it so I am very grateful because I don’t know anything about engines so I am glad he noticed! Thank you!”
“October 26, 2024
Mr. Hotch,
I got my first Audi in 1984 while I was living in Washington DC. I have loved Audi‘s ever since. Every three or four years. I would get a new one. It would always be an Audi 6 with
a black exterior with an all black interior. I think people thought I had the same black Audi for 20 years or longer,
About a year ago, I realized it was time for me to continue that routine of getting a new car every few years. While I was living in Washington DC, I bought a home here in the Berkshires. Eventually, after I retired, I moved to the Berkshires permanently. For the last 15 to 20 years, I purchased my Audis at Flynn’s dealership on Merrill Rd. in Pittsfield. Several friends of mine told me that Flynn had recently sold the dealership and it was now under new ownership and they were not pleased with the service provided by the new management. They suggested I go to Springfield or Albany. I put it off until after hearing that this dealership was building a new Audi showroom down the street from where I live. The convenience of the new facility minus a trip to Springfield was enough of an incentive for me to head over to the old Flynn dealership and see if my friends initial impressions were correct.
There I met Matt McDonough, one of the salesmen, and immediately knew I was dealing with someone of integrity and character … someone that I could trust completely in purchasing my new (and 12th) Audi at this “new dealership”. Everyone I met there were professionals who were friendlly and extremely patient. But it was Matt who stood out. He provided me with a comfort level I never experienced in all my years with Audi. His honesty, integrity and genuine concern allowed me the time to get the answers and thorough explanations to the many questions and concerns I had. I say this with absolute honesty, Matt provided me with the best service in my almost 40 years in dealing with Audi in Washington DC and here in the Berkshires!
Of course, I highly recommend him and the dealership he so competently represents!
I love my new Audi!”
Jack Myslinski”
“Got into an accident about a couple months ago. Fortunately my dad knows him and happened right near his shop. He immediately saw what happened, took me in and took care of me. Jim was nice and worked with my insurance. It took a really long time. But Jim and Ricardo did a really good with it. And even fixed the dent in the back. I thank them both.”
“I have had work done at this shop a few times. They are the only reputable ones that I know. Excellent service and great work. Pricing is spot on, especially when using cash out of pocket. Owner is fantastic. Highly recommended.”
“They do very good work. I have used the several time to fix minor accidents on my Mercedes. They are reasonable. They are pleasant. They are quick and much easier to work with than the dealer who has a backlog.”
“Great customer service and the work was done in a quick and efficient manner and done right the first time. You are treated like a valuable customer no matter what the service.”
“So far Damien has helped us fine a car that suits us and everything has gone smooth just waiting to do the finishing touches and get the insurance situation figured out being in the rest of my deposit and hopefully never have to come change this review because I'll be in a beautiful infinity Q50! Ty again for everyone's help and I'm always up 2 date with reviews as you can see I love to keep accountability and transparency when doing anything!!!”
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“Carter Robert at Haddad Subaru is a pro all the way....I'm an older adult with hearing issues ,and he made sure I heard all he said and understood all the answers he gave me.He gave me the best possible price on a lease, and it was the best price of all the dealerships I went to.....he listened to everything I said ,instead of brushing me aside as often happens to older adults...He was just the best....Thank you so much Carter!!!!”