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November 2023 by Shannon LeClair
We were in Lee for the week. We were on vacation and had traveled from a few hours away and we had a problem with our tire. Being unfamiliar with the area. I did some online searching and found Fords was rated well on Google and was very close to where we were. They got us in right away, explained what happened to the tire, and even though they don't keep tires in stock they were able to get the appropriate tire in by the next day and had us in and out in no time. They also noticed that my spare had a problem on its rim and they fixed that for free. We received a text 2 days later too. Thanking us for stopping in and deciding to use them for our repair. My husband and I were beyond impressed with their customer service and professionalism. If we lived close we would use them again for sure.
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September 2023 by Matthew Puntin
Ford's helped me in an emergency and was able to repair my daughter's car in just a few hours. They are great!
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June 2023 by Bob Bockmann
Excellent service from well trained technicians. They tell you like it is without upselling you stuff you don't need. They are very respectful of what you need and your available resources. I've been going there for over 20 years.
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April 2023 by Justin Kaye
There is not enough room here to express my gratitude for Ford's auto service. This garage has been my entire family's "go to" for any auto repair. Talk about integrity, Ford's has it in spades! They have saved me so many times and I've taken all of my vehicles here. You will not meet a more honest and reasonable set of mechanics anywhere.Services: Transmission
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April 2023 by A.J. Boyd
My car broke down traveling on I-90 Easter weekend & had my car towed to Ford’s. They took care of me so quickly & had everything ready in time to get back home for the work week. I could not be more grateful for their work!Service: Engine repair
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March 2023 by Courtney Maxwell
My driver’s side windshield wiper was no longer moving, making it tricky to drive my car in any inclement weather. Ford’s got me in right away. Turns out it was just a loose nut, which they fixed in five minutes. They didn’t even charge me, which they were certainly entitled to do, considering I took one of their appointment time slots! Will definitely go back to Ford’s in the future!Service: General repairs & maintenance
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October 2022 by Hannah Goldberg
The shop helped me out in a pinch when my car broke down and I was stranded. They helped me diagnose the issue and let me keep my car there while a tow truck came. Mike the owner is incredibly kind.Service: Transmission
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September 2022 by Wes Wessels
5 stars! Driving from Ohio we ran into some car problems and needed some help. I called I think every mechanic in the area and everyone decline to help but Mike. Mike has a good heart and saved our vacation from being a total disaster. Thanks again, Mike!Services: General repairs & maintenance
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August 2022 by Tracy Andrews
We are on vacation in MA and had a rough few days and all of a sudden our batter charging light turned on. I google search found Mike and his crew and they assisted us in getting car there and back. He found the problem and fix it right away. Everyone was wonderful, helpful and honest . If there were a million stars ⭐️ I would give it to them. Wonderful shop and the people were really understanding of our situation and willing to help us out. Amazing!! Absolutely Amazing!! Thank you everyone who assisted us today and made our vacation better with the support.Service: Auto maintenance
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August 2022 by Wendy Pearson
Ford’s Auto is the very best repair service I have ever used! Not only are they professional, honest, and fair, but they go out of their way to ensure that car repairs are convenient and affordable. My VW has just under 200,000 miles, and I think with Ford’s on my side, I’ll be driving this car well into the future. As an added bonus, everyone on staff is cheerful and friendly!Service: Auto maintenance
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August 2022 by Dina Leyden
Needed oil added to car before long drive. Happily added me to the s Jedi Le and took care of it quickly. Much appreciated. Kind and respectful people. Will definitely use again!Service: Oil change
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July 2022 by Lyndsey Walsh
Ford's in Lee is one of the best auto service establishments in Berkshire County. I booked my appointment online by submitting a day and time that would work well for me. Their staff emailed me back almost immediately to book my appointment. When I arrived, I was welcomed with friendly smiles and they got to working on my car right away. I highly recommend Ford's Auto Service to anyone, friends, family, etc. They provide exceptional customer service and their work is top notch. I gave them a well deserved five star rating. You can't go wrong with Ford's!Service: Oil change
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July 2022 by Deborah Sano
What a fantastic Service. We just picked up our 1970 Pontiac Lemans that they did a full overhaul. It looks like new and drives like new. Think they went over and above board an the work and replacing parts that are not easy to find. I certainly would recommend them to anyone needing good, reasonable service. Thank you Fords Auto Service.Services: Electrical repair
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July 2022 by Sophie Heeden
I can’t recommend Ford’s enough. Staff was incredibly helpful, kind, and diligent with my car. Spectacular!
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October 2021 by Rob S
Great service.I was visiting from Tennessee when my car started to make some worrisome grinding/rattling noises. I started to panic a bit knowing I had to start heading back home in about 36 hours...but that panic went away when I called the next morning. They fit me in that morning, less than 2 hours after I called and had me back on the road in under 20 minutes with my car sounding like new. Extremely nice and professional. 5 stars fully deserved.Service: General repairs & maintenance
