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October 2025 by George Harney
Great service and very helpful
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October 2025 by Mike B
Inspections are easy and quick. Service is always friendly.
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October 2025 by Jacob DeVore
If I could put zero stars I would. I’ve had way too many mistakes made by them. Most recently today, I got my car back from them after having been sent in for the second time in 10 days. They didn’t fix the problem the first time and now this time on my way back home, my car started smoking. After further investigation there was an oil rag sitting in my engine smoldering. This place has gone so far down hill. Save your time, money, and vehicle. Don’t do it.
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September 2025 by Dana Jill Buxton
After too many mistakes, I will not be returning to RW’s. First, while they were driving my car, they failed to secure the hood, which flew up and was damaged. They did cover the cost of the bodywork, but I was without my car for a week while it was being repaired. On another occasion, they performed work I did not request or authorize and still charged me for it (minus one hour of labor, which they said was “fair”), leaving me out over $250 for a repair that did nothing to fix the issue.
When I complained, the head mechanic apologized for their mistake—while still charging me—and admitted they usually work on large trucks and did not have the proper equipment to diagnose or repair my Honda. I truly do not understand why they would accept a job they neither understood nor had the tools to complete.
I then took my car to Bedard’s, who quickly and accurately diagnosed and repaired it—with friendly and professional customer service.
RW’s may be fine for oil changes and inspections, but I would not recommend them for car repairs. I thought I was supporting a family-run business and that this would be a good thing, but instead I wasted a lot of money.
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August 2025 by Shatika Simmons
They were extremely kind and super understanding with my girlfriend when she had a blowout on the highway
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July 2025 by Teresea Looman
R.W’s is the BEST!! Jimmy got to us within 30 minutes and had us on the road in minutes. He was kind and knowledgeable and completely made our day! Thank you, Jimmy and R.W.’s, we appreciate your time and effort!
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June 2025 by Seth Green
My parents used to take their cars here. Now I take my cars here. Most honest shop this side of the Mississippi.
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May 2025 by laura sm
Had a flat tire. Took us right in. Very professional. Highly recommend.
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May 2025 by Bill Miceli
Helped me out big time while I was in a jam, brought my car in for a slow leak 2 hours from home, they brought it in immediately and had it fixed and out the door in an hour, and for a very fair price. Would highly recommend this shop
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September 2024 by Zecore
Quick and ez inspection. Nice people.
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August 2024 by karen Cone
Just had a breakdown on the Mass Pike while trying to leave the Lee rest stop. As soon as AAA got through, tow was prompt. They very quickly figured out the problem and were able to give us enough of a fix to continue home (4 hour drive away). There was a chance we might have either had to stay over or get a rental, and they had lots of helpful info posted in the waiting room and were just friendly and positive over the whole experience. I just randomly picked the closest repair to where we were and feel very lucky to have ended up in their capable hands!
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August 2024 by Rus Express INC
Very honest and fair people, would definitely recommend for towing needs!
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July 2024 by Luis Echevarria
Super SUPER service.
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July 2024 by Remus Sulea
The Worst Towing Company very expensive and not having the right equipment cost my company a lot of money
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May 2024 by Phillip Harper
Did the job but can work on their people skills, kindness goes far
