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December 2023 by R O.
Nasty. They should not be in the business of health care. Patient access to medically necessary prescription medications should not depend on whether the pharmacist is in a good mood.
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September 2023 by Brian Dougherty
Placed an online order for in store pick-up. I noticed the order was missing an item before I left the store and the manager refused to add the item to my order. (they were bogo). They stated I could return the order and repurchase it and lose out on my coupons.. I had to call the 1800 number to get this resolved. To make matters worse the individual I was speaking too was the store manager and they tried to tell the 1800 number that they substituted the item which was not true and they knew I was missing the free item all together.
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July 2023 by P B
No bathroom for paying customers. Pathetic Walgreens
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October 2022 by Slavaua
The pharmacy workers were friendly, knowledgeable, and professional. I have not had this good of customer service in a long time. Much appreciated!
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August 2022 by Kathryn Sievers
You must ALWAYS call to see if the pharmacy is actually open or not. They cannot keep it staffed enough for regular hours, even with the very scanty hours they are supposed to offer. I recommend CVS in Lenox by Price Chopper.
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August 2022 by Victoria Sorrentino
This store is a joke. Sign says they are open Monday - Friday… and they are lucky to be open 1-2 days a week
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July 2022 by v3git8tor
This location is consistently yet randomly closed without warning. The general customer service is loathsome. Save yourself a headache and get your prescription needs taken care of elsewhere.
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July 2022 by Peter H.
Completely unreliable. My Dr. sent In a prescription for an urgently needed Covid antiviral drug. When we got there the pharmacy was closed and would not reopen for several days. Why didn't they notify until we drove 30 miles to get there. Time to change pharmacies!!!!
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June 2022 by ERIC BENOIT
Taking prescriptions while closed indefinitely is a bit tone deaf, shows a level of indifference that will probably still be kept in play if they reopen. Miss Rite-aid and Brooks.
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May 2022 by David Belliveau
DO NOT USE THIS PHARMACY. They do not have enough pharmacists yet continue to accept prescriptions. If you need medications call your doctor and switch to another pharmacy. I'm shocked this can continue because it is a patient safety issue.
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May 2022 by Heidi Hirschfeld
Ask for the lowest dose of Sudafed. They sold me the 12 hour even though I found out later they had a 6 hour. Tried to return it 2 minutes later and they wouldn’t take it back nor sell me the 6 hour. Don’t go there for anything
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December 2021 by David King
my doctor called in a prescription for me on Saturday. There was a problem with filling it. I went by Sunday only to find out they were closed Sat & Sun. I called Monday at 10 and after 10 minutes with the automated phone system I was put on hold. after 13 minutes of hold the call got dropped. I called my doctor and he call in a new prescription to CVS in Lenox. I had no problems with them. I will move all prescriptions and drug store purchases to CVS in Lenox.
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October 2021 by Ricky Ricciardo
They've always been great and I've never had any issues with them before.
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October 2021 by Mary Brayman
The last time I went I found out the pharmacy was going to be closed due to staffing issues.
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September 2021 by Vincent Garofoli
Good overall experience with clean and well stocked shelves.
