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October 2023 by Aaron
I dont know what your conversion rate is currently for candian to USD but you just withdrew an extra 120 dollars thinking im dumb its give or take a penny or two .75 cad to every 1 usd 989 cad is only 721 and you withdrew 346 as an adjustment??? Thats 643 you shorted me 78 dollars on that transaction and another 30 or so plus the overdraft fee you said you waived all while notifying me one minute before the bank closed and not giving me any paperwork about it or any emails what the hell is wrong with this bank I expect answers tomorrow or my account will get closed
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September 2019 by Hash on Top
AVOID THIS BANK! Terrible experience! Worst customer service, worst phone service, & online "support" is a joke! There is nothing positive to say about this bank.
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January 2019 by Peter Bouchard
One of the best banks in the Chicopee area. Don't take my word for it check it out yourself and you will feel the same way.
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January 2018 by Sheri Bennett-styckiewicz
I've been with this bank for 27 yrs it was chicopee savings and they just sold to westfield bank . What's new 7 days a week they are open. "awesome". Still the same friendly service . Drive up yes, also inside teller service yes. Friendly great to deal with. I've been happy so far.
