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November 2023 by aaron landrie
Called this pharmacy, was placed on hold for over 15 minutes. When I gave My information to the rep. She typed it in completely wrong twice after I coearly Spelled out both times my name and date of birth. She was the irritable toward me, not listening to what I was Asking and quickly rambled of something before hanging up on me. This is the second CVS in which the pharmacy has been very unprofessional and rude.
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November 2023 by Isla Chevalier
The Store is always clean and easier to find items. The staffs are kind and friendly. Thanks!
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October 2023 by Paul Keane
The CVS employees at the Lenox, MA location we’re super helpful and went above and beyond to help me find what I needed. Kelly the pharmacy clerk was awesome! The girl working the main store register that evening made sure to give me a freebie package of cold products including a COVID test kit which was perfect timing since I was there to stick up on cold related products due to my household being sick.
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July 2023 by Donna Murphy
Went to pickup scripts at drive thru. After waiting in line for 20 minutes, I pull up to window and it's closed! Lunch is 1:30 - 2. I was there at 1:10! Plus only 1 lane open for pickup. Sad CVS, sad....
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July 2023 by Cherisse Charbonneau
Not sure why there are so many bad reviews for this CVS??? I am a local and use this CVS weekly and have never had an issue and the employees have always been helpful and go above and beyond when asked!!!
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May 2023 by H Lane
I found exactly what I was looking for. Selena assisted me and as always, and she is just such a ray of sunshine on any day but, especially today! She always goes above and beyond to make me and all the other customers feel welcomed and valued. If I was still in the recruitment business I would actively be offering her a job! Well done CVS for hiring a very special employee.
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March 2023 by Andrea Wagner
Go to get script at 130 pm on Sunday and they are closed for lunch for a half an hour. Who does that??? Also they are only open for 6 hours, why can't they rotate a break in? What kind of company shuts down a pharmacy in the middle of the day to have lunch breaks? They should really consider hiring more people.
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February 2023 by Doc L.
This is your standard CVS pharmacy! It's clean, well lit, well stocked and had reasonable prices.
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January 2023 by P K.
Had drive-through covid test there. Was told I'd receive results within 24-48 hours. 4 days later and I still haven't received results. DO NOT USE THIS CVS FOR COVID TESTING!!!
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December 2022 by Tina Supple
Absolute worst! They NEVER answer the phone, I’m always left on hold and today after over an hour someone actually picked up the the phone, I heard them speak to someone else and they slammed the phone back down and hung up on me! I was trying to return their call about a medication I need that I have been trying to get filled for 5 days. They’re rude and they’re automated systems are horrible. If I could give a negative number I would.
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October 2022 by MArk Belsky
Easy shopping experience at CVS Lenox, MA. Well stocked and clean store.
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October 2022 by a 19
Terrible organization. No I'm mistaken. It's horrible.
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June 2022 by Joan S.
Consistently helpful, efficient and friendly. I use the photo machines a lot - great photos - and the staff is very helpful.
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February 2022 by Tall Paul
Back in November of 2019 I thought I had developed a new food allergy? I was panic stricken! I had called and spoke with a pharmacist named Finch he went out of his way to research my concerns come to find out I had no food allergy just panic attacks and GAD after that my anxiety dropped down as I learned. Finch did not loose his patience with me. Finch took his own time to help me. Finch treated me like a person not just a number. I am so grateful and will never forget this.
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January 2022 by Megan Lorette
Been going to this pharmacy for years, never have I EVER come across someone who was so disrespectful until tonight. Pull up to the drive through press the call button, one of the newer girls answers the phone like so " I told you it was going to be 10-15mins " I had just gotten there ok, when I asked why she hung up the phone. So I went inside there was 4 people ahead of me. Another person got the same attitude from the women that gave me an attitude. People lost their minds talking to people however they please.
