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December 2023 by Nate Laishram
Glen Hoff was the incredibly nice and helpful in a bad situation. Caught a flat tire on a long drive to Canada for Christmas holidays. On a Friday night, after 8PM and people ready for Christmas break, he leant his services and helped tow us to the local hotel. Friendly, empathetic and quick. Thank you Glen. Merry Christmas
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December 2022 by Expert Rifle
My go-to Gentleman, when I break down ! Classy towing company! Honest and Fair ! Very friendly. They should be proud how great they run their , towing company! I'm happy to have used them a few times! I would call them 1 st, if you need a tow !Totally trust worthy !!!The Hemi Uber Guy !
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December 2022 by Cameron L
Super nice guy! Really helped us in a difficult situation pretty late in the evening after never having met beforeService: Tires
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September 2022 by Michael Hartman
My go-to Gentleman, when I break down ! Classy towing company! Honest and Fair ! Very friendly. They should be proud how great they run their , towing company! I'm happy to have used them a few times! I would call them 1 st, if you need a tow !Totally trust worthy !!!The Hemi Uber Guy !
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June 2022 by Sheerece Adams
Absolutely the worse customer service ever tow driver refuses to come out to assist due to my insurance company not immediately paying the $125 I have 2 fractures in my back been waiting over 2hrs I didn't think a company could be so rude and cruel I will never use this company ever again
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June 2022 by lisa besse
Friendly towing service. Would recommend to others
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January 2022 by Brian Bessey
I have been using Hoffs for 10+ years they are the best
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August 2021 by Sara Avery
Called AAA for a tow after truck broke down. Was told 45 minutes to an hour. No show. Waited longer like we were told still no show. 24 hours later they still haven’t shown up. Vehicle left on side of road. Incredibly poor service. If you use AAA, ask for someone other than Hoff’s.
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July 2021 by Lainey Ross
JD is the grestest!!@
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November 2020 by Erin O'Brien
Shout out to these guys as the help that comes when you need them!!!! I have AAA and today the dude that came to help me out when my car wouldn't start -- twice-- was helpful, courteous, and super knowledgable. Not the first time over the years, either. Thank you to these guys for being there!!! I highly recommend.
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August 2020 by Melissa F.
I have brought my car to many different places and been scammed. This place is completely different. The mechanic took the time and explained the issue to me. Gave me an estimate and was very nice. He was talking to another customer the same way. When you bring your car into a repair shop you're literally trusting them with your life and the lives of your loved ones. This is where I will take my car from now on. I'm from Pittsfield and it's completely worth the drive to Lenox.
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May 2020 by Dave Read
One star is too much - avoid at all cost, untrained kids, do not let them touch your car.
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September 2019 by John Nesbit
I drove by the place
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August 2019 by Leonard Berkowitz
Got stuck in Lenox Mass on 7/29/19 Called AAA for service. The driver with flatbed arrived exactly on time. The driver couldn't have been nicer. He even went out of his way to drop me off at rental car place to get a rental car. The driver made an awful situation bearable. Thank You . Len B Dix Hills NY
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November 2018 by Rob Gonzalez
I stopped by to get my snow tires put on. They told me to come back the next day at 11:30am and that I was lucky since I got the last slot available. I came by as instructed at 11:30am the next morning and was told, "we're too busy and can't fit you in." I said, "but you told me yesterday to come at 11:30 today. I'm here." They said, "Well now I'm telling you we can't fit you in." No apology. No "I'm sorry we screwed up." Just rude.
