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March 2024 by Ryan Timm
These guys always have my back and their repair price is always reasonable
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January 2024 by Rebecca Peterson
Helpful, cheerful, efficient. Great experience!
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January 2024 by Brianna Tooley
Always friendly staff, quick and excellent service.
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December 2023 by Andy Rice
They do a great job with oil changes and tire mounting and they are always attentive to my concerns.
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December 2023 by Sassie Ruiz
Great customer service! Always fast and on point. Great prices in the area.
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December 2023 by Eva Marie
The new manager Anthony has exceptional customer service and Monroe is very flexible.5 stars
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November 2023 by Joel Ambrose
Anthony was very professional. I had them mount and balance some tires. They did a great Job. I will return when I need this service again.
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October 2023 by Onue baba Baban
I went to my vehicle at 124 thousand miles and had the oil serviced. Currently at 129 thousand miles, he said he put oil at 8 thousand kilometers, but today my car engine light turned on, I went to them again and told them that the engine light was on due to the oil change, they said there was a problem with my Hybrid battery. He told me to go to the dealer. When I went to the Ford dealer he said I needed to change the oil. So the engine light coming on was due to the oil change I did at Monro. I don't know much English, so I use a translation application so we can understand each other At the Ford dealership, the man told me that there was no problem with the hybrid, that is, there is nothing wrong with the hybrid, that's why I am writing this article, I gave it 3 stars to stay on top, otherwise it does not deserve 1 st but the manager there is sulking, making different movements, knocking on the door hard, showing a racist attitude, don't worry my dear friend, we will have the same rights soon✌️?
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August 2023 by Neal Swisher
Great service. My car was towed here. Talked to William—honest, knowledgeable and kind. Got me up and running for a reasonable price.
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July 2023 by Ricky B.
Brought my truck in and was having issues with my particular filter figured out there were 2 filters for my vehicle they change it no problem..brought my truck in again and they were prepared had made a note of which one to use and i haven't had any problems since..thanks for taking the time for working with me on this issue
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June 2023 by Phil Baruch
I had a problem with my truck and they were the closest shop I could get the truck to safely. You never get a second chance to make a first impression and this one is an emphatic WOW. They did a great repair job, did the repair fast and priced fairly. Dealership would have taken several days if not weeks and charged me a lot more. The Monroe team had my truck back to me the next day. Monroe rocks.
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April 2023 by Jennifer Lechleitner
I have been going here for several oil changes and every time I ask for a tire rotation it is never done. The reason I know this for sure is because one tire has a very, very slow leak that I just got repaired after this last oil change. And that tire is always in the same spot when I check the pressure. And yes, my sensor is in working order. The first few times I have them a pass because this location is convenient but now, I am not convinced my oil has even been changed. Not to mention, not rotating my tires is decreasing the life of them overall. Wouldn’t recommend Monroe to anyone.
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March 2023 by Joseph Mahoney
Whole crew is VERY knowledgeable and straight forward! HIGHLY recommended!
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February 2023 by Margie Jacobs
The guys at the Lenox shop were wonderful. William went above and beyond to repair my car. Chino, the tech who worked on my car, sat with me and explained everything that needed to be done. They even worked on my car till they closed because Chino was off the next day, and he wanted to finish the job. I want to thank everyone at the Lenox shop. I can't remember the young man who was there manning the desk on Monday, but like William, he also went above and beyond. I've been looking for a mechanic for 15 years because guy closed shop and retired. I'm happy to say I found "my shop"
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December 2022 by Armando Ariza
I had a nail in one of my tires, called them and they immediately took care of me at no cost! Decency at its best! Very grateful for their kindness.
