8AM - 6:30PM
180 Elm St I, Pittsfield
Shipping Centers
“Frank and Eric were very helpful and patient with me and my technical difficulties. I had a complicated print job (for me). They explained the pricing, walked me through the steps and made sure I had everything I needed. I really appreciate that kind of service.”
8AM - 1PM 2:30 - 5PM
502 US-20, New Lebanon
Shipping Centers
“This is the most wonderful post office I’ve ever used. The staff always greets everyone with a smile. They know everyone in town by name, which I find amazing. It’s a small town, but still a lot of people to know by name on sight. Absolutely necessary post office and fantastic staff and service.”
8:30AM - 4:30PM
609 Main St, Dalton
Shipping Centers
“I had to ship back items from a Walmart delivery. This is the first time I've done this at a FedEx Drop off using their QR code only, so I wasn't sure how it would go. It was surprisingly easy. I had multiple boxes, I had sticky notes marking which box had which items in it to keep the QR codes in the emails straight. All you have to do for these returns is put the items back into the boxes, tape the boxes securely, remove any stickers from the box, and go to the Fed Ex location. They scan the QR code. I had my credit by the time I got down the street. But they tell you it takes up to 5 days. The employee that was working was very polite, and knew exactly what he was doing. I had no problems at all. For any future FedEx needs I'm definitely going to this location.”
“On Friday I received a notice that a package had been delivered to my house and was handed 'to an individual' at my address. Well, it was not. I called the Pittsfield office and spoke to Lea. She was so helpful. The next day she personally drove out to my street and stopped at several houses, asking each if they had mistakenly received a package yesterday. She found it, knocked on my door with package in hand! I can not thank her enough. In an age when customer service isn't often very helpful. Lea went above and beyond, all the while being so kind and joyful! Thank you so much Lea!!!!”
“I only give this a 5 star because my mail girl Amanda is a blessing to the post office and myself. BUT. whoever is covering for her would get less than a one star. I put a letter in the mail with a check in it.and put the flag up. on Sat. the mail never came when I checked. I called a neighbor and she said it was late, around 2:30 or 3 oclock, Amanda is always around noon. So I went back up to check, the flag was half down, the door to the mailbox was open. my letter was still there, never picked up. and it was soaking wet because the door was left open in a bad rain storm. SOOOo. I dried it out and Monday, put it back in the box WITH THE FLAG UP. nothing. around 6pm went to see if they took it but didn't put the flag down. Nope. No mail, no pick up. I called my neighbor, yes they had gotten their mail. What is Up? Am I supposed to drive to town to mail a letter? I didn't get that news, if thats the case oh yeah I wouldn't if you mailed it on the weekend. grrrrrrr. I am handipcapped and its difficult to get to town. But Tuesday I am bringing it over so it gets Mailed. Amanda must be on vacation or it would have been picked up today. Must be the same one covering that did the weekend.”