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January 2024 by ING ERIC RUBIO
Friendly and ready to serve, there is always variety.
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January 2024 by Patricia Atwood
Great place
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November 2023 by Lea Oga
The chick who always has that dirty gray shirt on; has awful customer service skills. First she said “Can I help you,” rude as hell, & then when my boyfriend proceeded to tell her what we were looking for; she said, “oh I wasn’t ready for all that yet.” So what was the point of saying “can I help you”. The website told us that there were 25 on the shelf; of the part we needed. When we asked her to grab us one, she stated she knows they don’t carry it. She didn’t even bother to go look for it. So we ended up having to go to O’reillys to get the part.Needless to say, this wasn’t the first time she’s been so rude to a customer, I’ve watched her be rude to someone else from a couple weeks ago; luckily it wasn’t me she was helping. She needs to be retrained on her customer service skills, or go do a job where she doesn’t have to deal with the general public. Deadass!!!!
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November 2023 by W F
The customerservice,really unprofessional...they really don't ask you for all the information of the car, they just want to sell and take out of the store quickly....till you tell them all the information of the car!!!!! They bearly ask you to do there job right!!!!Almost lost my car for a piece I need it to drive safe for my family...Almost lost car and my family for something small....be safe with this place.Saturday 21,2023 at 3pm
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November 2023 by Hank B.
Tested the battery in the truck. The battery was bad. They replaced it with a new one with no installation charge. This kind of service is rare.
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October 2023 by Chris “Phoenix Bodywork” Duffey
Been here at least five times since being in Leominster the staff is professional and easy to work with. They always have what I’m looking for so I can’t complain five out of five stars!
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October 2023 by Sunade thegreat
Great place, excellent customer service ?
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September 2023 by Brendyn Stebbins
Use to be a great store, new staff definitely is lacking. Only 1 or 2 of the current employees seem to care when there is a line of 10+ customers while the manager wanders around the store with 2/3 employees talking, laughing and just disregarding the fact there is a entire line of customers. 3rd time in a row I’ve received this same exact customer service and have to watch the 2 young kids in training struggle to figure everything out. Definitely not impressed. Last time using the Leominster autozone.
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September 2023 by Steph A.
Had what we needed.. That's good enough for me!
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July 2023 by PandAnarky Studios
This auto zone is just behind where I live, and it just so happens to be the best in the area anyway. They can usually get parts the next day if they don't have them
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July 2023 by Jason Phelps
Had to leave town this weekend but had a failing car battery. At nine pm on July 14, two associates (one was a manager didn't catch names) didn't hesitate to install a new battery for me. They were amazing, went above and beyond and really appreciated their amazing customer service...please recognize them! These are the two people you should have in a leadership role
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July 2023 by Laurie Stevenson (333Lorie)
Thesd days anywhere you go has better prices than Walmart. Good quality and no price gouging. Like some.
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May 2023 by Coach
Stay away from this place!! Awful customer service and they order the wrong items. Stay far away!!
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April 2023 by Logan Cormier
Amazing how upon entering the store you are totally ignored. Then the female sauntered out very slow, acting like I was interrupting her conversation in the back room. Inquired about battery charge & return policy. She was absolutely clueless, had to ask the other employees EVERYTHING. She had no idea what she was supposed to do. Very poor customer service. Maybe she needs to be trained MORE!!! No more autozone for me, lazy person
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April 2023 by Eric Voedisch
Needed parts for inspection help was very helpful got job done thank u guys
