Durand Cadillac is the Cadillac dealer for the Greater Worcester Metro Area, focused on 100% customer satisfaction. Reviews describe a great, stress-free, and pleasurable experience. The staff is noted as knowledgeable, professional, patient, low-key, and organized, answering every question without making customers feel rushed. The service department is highlighted as the best around, with wonderful advisors who keep customers updated. The experience is praised as being the best and highly recommended, with customers stating they would buy again in a heartbeat. The dealership is commended for its professional service and for obtaining vehicles in a timely fashion.
A very pleasant buying experience. Courteous, no pressure sales team.
August 2025
Went to Durant for my first time to look at a Cadillac lyric. Met a sales representative named Jason. He was the most knowledgeable person I could have hoped to have during my first test drive in a lyric. He also stayed late to answer my questions. I continue to monitor their site for inventory that fits my needs.
June 2025
Best around highly recommend for any GMC truck or Cadillac service Joshua Claflin is a wonderful advisor and kept me updated during the whole process
