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October 2023 by Urielnegron1 Negron
Good prices plenty of parking best place for gas and tire center
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October 2023 by holly muggleston
When are the going to clean this place and the bathrooms are disgusting.My orders are never right.It's just sad.
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August 2023 by PJ Mearn
Came here for plants and wasn’t disappointed
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July 2023 by northofthecity21
Not worth the membership. I often find the same or better prices at Market Basket and without having to deal with any coupons. My main reason was the gas station access and I even applied for the BJ's credit card, for the 10c per gallon discount but I still can get the exact same gas price on some other stations in Fitchburg and without the 5 to 10 minute lines. It's great that you get many 2 or 3 dollar coupons but clearly on overpriced items. If you pay attention, prices don't justify a membership and we won't be renewing.
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July 2023 by Steph A.
Great if you are a member! I don't know if you can actually shop here with out being one.
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June 2023 by Stefanie P
This store is by far the worst in the company. Management does not care that Inspire Energy walks around the store harassing customers. This happens every time you shop. We fell for the offer at one point and Inspire caused our electric bill to be $100s of dollars higher each month. As soon as we cancelled, bill went back to normal. When the manager was unavailable, a PC Lead named Selvin couldn’t be bothered to put his phone down to speak with us for 2 min regarding our concerns. When confronted about it, he replied “I have calls to make”. Glad to know that customers who spend $1000s of dollars at this store are treated this way. Absolute joke!
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June 2023 by Maria Noel Lazo
We were just in to renew our membership and were treated horribly. Doug D. should take a course on customer service, the whole time he was rude and acted like we were bothering him. He ended up cancelling our membership because we didn't want the + membership and just wanted the regular one.
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June 2023 by Markus Campbell
The buisness is filled with liars. I was told by my boss that everyone was trying to help me yet they talked behind my back instead of talking to me about it. They said I have an attitude problem which I don't. I have mental disabilities so I may act differently and not normal.There is poor communication and thought I was getting along with everyone.I wasn't there to make friends but I just wanted to be in an eviorment that is understand, honest. And comfortableI'm very dissapointed and betrayed. There is more but I won't get into that more
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May 2023 by JustJulz123
Always a great experience when I shop at BJs I use this shop to purchase big items I need alot of such as toilet paper, laundry soap, Disinfectant, cat food, cold or headache medicines, hair & bath products. They have patio furniture, organization items, Books, clothes, cards, food etc just a great wholesale place I became a member!
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April 2023 by Zachary Katz
Phone app doesn’t work at gas pumps, but was pretty easy to just go in and get a new card!
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March 2023 by G A
Customer service old ladies are SO PAINFULLY SLOW and inefficient. I was able to purchase a membership online while I was waiting in line. The way gas station is organized is beyond idiotic, people cutting each other because of inability to see pumps, half of the pumps not working. Hands down it’s the worst BJs in Mass yet.
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January 2023 by Teresa Hutson
I asked the butcher like I do every month for top round steak to be cut fresh from the cryo pack to be cut into 1 inch steaks instead I got steaks that were cut less than 1/4 inch thick. And he has attitude.
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December 2022 by Mandi Cat
I paid for my items, checked myself out and was targeted when leaving by Doug d. He would not let me leave with all my items. Counting my items over and over and just waved others through. I don't know if it was because I was targeted on my appearance, having darker features. But it was degrading and bjs should do better. You owe me 24.99.
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December 2022 by My Attt
11/20. Leominster, Ma. FREE turkey deal is a rotten trick. Went to customer service for help and the girl was rude.. Isn't life hard enough!
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October 2022 by John Evagelista
I normally shop at BJ's in Westborough Westborough everything is organized here in Leominster not really truly enjoy shopping at BJ's help is very nice and very courteous help me when I was looking for something I was looking for electric shavers but you don't have it again thank you I will be back