“Honestly I love JCPenny in general. It’s always my top store to go shopping in back home, but I’m used to the Holyoke mall(if you know you know) this JCPenny is very unorganized I feel like and kind of disheveled. I feel kind of suffocated in this atmosphere and I don’t feel like their selection of clothes is 100% amazing. There’s room for growth in that aspect but I have found a few things when visiting so I can’t complain too much it was just hard to find stuff. Workers are extremely nice and good at their jobs and that’s what would keep me coming back. But another problem id also like to add is I never fricken know where to check out! Every time I come it’s different! The suffocating atmosphere and confusion makes me reluctant to come back because shopping is supposed to be relaxing but the customer service is there and everybody’s super nice.”
“Placed an order online and the Customer Service was absolutely outstanding. I had a small issue with my order (technically no ones fault) and Cindy was so helpful, she went above and beyond to make it right. The shipping was quick and the response time/communication was fast.”
“I always find great deals at old navy, wait for those promos! I got 5 men's cotton Ts for less than 35 bucks the other day. Great quality fabric and true to size.”