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October 2023 by Dom M
Polite, knowledgeable, helpful. Would recommend!
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August 2023 by Jamie LT
Richard is extremely patient, knowledgeable and willing to fix any issues that may come up. Happy to do business with him.
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August 2023 by Crystal Cyr
Richard was very helpful today switching my service, he made it very easy and was very friendly
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August 2023 by Edmundo Troncoso
Excellent service, awesome plans, the best of prepaid company, I'll recommend 100% thanks.
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August 2023 by Steven Diaz
I would like to let Riched know that I thank u every much for your Service and help.. God bless u ? again thank u
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August 2023 by Hakim Muhammad
Shout out Richard. Good customer service
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August 2023 by Khamkay Phongsamouth
Very good help thank you 100%recomend
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February 2023 by Tommy Specht
There’s 1 competent worker in this entire place and (forgot her name) but the young (not the older one) spanish women is literally the only helpful one. None of them can ever figure out what theyre literally paid to do for a living. Ridiculous. Find literally any other cricket, if cricket at all. The 1 star is for her. The rest of you need to retrain because its been 6 months of hell after 4 years of no issues. Whatever changed, needs to be undone.
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January 2023 by K B.
Exceptionally helpful expert at Leominster Cricket helped make transfer easy!
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February 2022 by jodi brady
Worst customer service!Went with mom in to replace her broken phone, a customer for almost 2 years but she wasn't able to get an upgrade, 'the best he could do' was a cheap phone for $80 plus fees & only 1 GB of data! He was rude, and didn't seem to WANT to help, like we were bothering him and it was empty store!
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December 2021 by Tom T.
Great deals, phones, coverage and people! I highly this store and Cricket Wireless for all of your wireless needs. They have Samsung, Motorola's, iPhones and have 5G access on all plans.
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September 2021 by Kami de la Flèche
I went to the Leominster store to upgrade and Iwas delighted with the courtesy, helpfulness, and efficiency of the young man who helped me with an upgrade to a new Samsung phone. I also made a few follow-up phone feature questions, and he remembered me and cheerfully answered all my questions.A great experience,overall.
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September 2021 by Josmarie Garcia
I had an excellent time at the store. My husband and I were looking to get new phones. We went to several different stores and at the end of the day we find ourselves at the Cricket Wireless Store in Leominster. I have never seen such wonderful costumer service like we received at Cricket Wireless. The sales guy, Kin, went literally above and beyond to make sure we got the phones of our choice and the plan that was best for us. I have never seen someone go out of their way like this man did. He is just an awesome and understanding guy. The whole Cricket Wireless team was efficient and great. We both get services everywhere. Totally recommended.
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September 2021 by M L
Best store ever under new management, better customer service, they were able to transfer all my photos, contacts and apps. Thank you to Kin, Frank and Marie. Excellent team work.
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September 2021 by L K
This is the brightness store , greeted by Kin, Marie and Frank with excellent extra miles. This store have a tons of phones which are Samsung’s , Motorola’s, IPhone’s , and Cricket Ovations. I ended up getting Samsung Galaxy A32 5G and Motorola Gstylus . Best store ever and best customer service.
