E.T. Cote Auto Exchange is a used auto parts business and impound service in the central MA area. Reviewers describe it as one of the most honest and personable small businesses, with great and awesome people. The staff is consistently helpful, nice, and shows sincere empathy, respect, care, compassion, understanding, and humanity. Customers appreciate being able to speak with an actual human person directly, without automated systems. They are reliable for finding needed auto parts, often quickly, and are honest in their dealings, not resorting to nickeling and diming. They are a business that customers choose to use regularly and for long-distance business due to their trustworthiness. Even in difficult situations, like a vehicle tow, they treat customers with utmost respect and can turn a potential disaster into a manageable inconvenience. Their service makes customers feel relieved and leaves them confident in returning for all auto parts needs.
Chris at Cote's was the best to me! He went outta his way and was so nice 👍 Cote's is a place I use quite regularly and always liked everyone. But today was a lil extra. Made my day 😊 Thank you Chris!!
August 2024
Great people to deal with even though they are a distance away they told me my parts were ready and they were. I would not hesitate to do long distance business with them again.
May 2024
Great group of people always good picking up a vehicle from them
