WM - Leominster Transfer Station
Hours:
256 New Lancaster Road, Leominster MA 01453
Hours
About WM - Leominster Transfer Station
WM - Leominster Transfer Station has received mixed feedback from customers regarding their waste management services. Some customers appreciate the reliable service and timely emails about pickup schedules, especially during holidays or unforeseen delays. Many have noted the professional behavior of the drivers and the clean, tidy service provided. Positive reviews highlight the improvement over previous waste management companies, particularly in how bins are handled after pickups.
However, there are areas for improvement. Several customers have expressed frustration over missed pickups, leading to overflowing bins and inconvenience in retrieving them. There is also a call for clearer communication regarding recycling guidelines, as some customers feel the current information is insufficient. Despite these issues, many customers have a favorable view of WM's overall service and responsiveness, indicating a willingness to recommend the service to others.
Most Recent Reviews
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May 2026
If they miss a week you have to call them they don't automatically credit you
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April 2025
Good - Reliable service and/or e-mails about when pick-up will occur if holiday schedule or other delays (probably people out sick, snow, etc.)
Need Improvement - Need to be much more explicit about what can be recycled. I have sent them a list of what I think needs to be clarified.
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June 2024
Very unreliable. Pick-up day gets pushed out regularly and they skipped pick up completely at least 3 times in the last 3 months
More Comments(54)
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Leominster, Massachusetts
