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February 2024 by David S.
This is a wonderful, family-run business. The owners are very friendly, the dry-cleaning is high quality, and the service is prompt. I've been using them for many years and have been completely satisfied. Highly recommended!
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February 2024 by Priti S.
We have been going to New Way cleaners for over 6+ years. I highly recommend them. Having tried a number of other cleaners in the area, they are by far the most reliable and reasonable. Hana and her husband, who are the owners, are always very friendly and sincere. They have guided us a number of items on things that they can guarantee or what they can't. Hana has proactively guided on stain removals and also helped me with small tailoring and alternation work. A great way to support a local Lexington business.
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June 2023 by Lynne Halpin
They have always provided us with the best serviceServices: Alterations
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April 2023 by Jack V.
Great work that is done on premises. Have been going here for years in Waltham and followed them to Lexington. They do great tailoring, as well and I have found them very attentive to detail in completing my cleaning needs. The owners are on-site which is a great plus!
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January 2019 by Ian L.
Great service, very friendly. Been using for several years and never had issues. Excellent dry cleaner and tailor.
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October 2018 by Thomas S.
totally reliable, very friendly, always do excellent work!! have been using them for more than a decade
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June 2018 by Elise W.
I've been going here for a number of years, since the new owners took over (which is after the time that the poor review from 2008 was posted). The owner is always friendly and helpful, the service is reliable, and the prices are reasonable. A number of times they noticed buttons on shirts that were damaged or missing and replaced them without me asking. I definitely recommend.
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February 2008 by William H.
do not use this dry cleaner!!! they shrunk my shirt by laundering it and not dry cleaning it as i had requested. when i went back to ask them about it the owner got very angry and verbally abusive. do yourself a favor and don't waste your time and money at this establishment.
