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October 2023 by D. G.
Computer was down today and they had no idea when it would come up. PLUS the pharmacist people did not apologize and rudely interrupted me when I asked for clarification. Unprofessional.
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May 2023 by Wendy L.
if there is zero, I will give zero star. the waiting time is so long. the photographer was cashier and photographer. and the photographer is very bad. all picture he took were failed and then the camera was out of battery. they were not ready for the service. They should keep battery charge during the night ...
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April 2023 by tox med
My favorite pharmacy! The best of the best!!
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March 2023 by Rufus M.
Good service very nice and helpful people would recommend to anyone looking for a local pharmacy
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February 2023 by Lil S.
Cause the one male manager treats his follower workers like they are low class people and they are better then he is , they take a lot of shit off customers and treated like it's they fault
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September 2022 by Google user
The worst pharmacy ever! Service is horrible, and the pharmacy tech ladies are very aggressive and they have no attitude!!! I’m currently there. No one in line. They just having fun in making me waiting for over an hour to get my already-prescribed medicine. No apology and no sympathy when I told them the medicine is for my grandma who’s just done a surgery and needs to take it as soon as possible! I will switch to Walgreens for sure.
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June 2022 by Joan Hill
Excellent pharmacy department. They always answer questions in a respectful manner. They also notify me of prescriptions that come in.
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May 2022 by Jawad Abo-Tabik
The worst pharmacy ever! Service is horrible, and the pharmacy tech ladies are very aggressive and they have no attitude!!! I’m currently there. No one in line. They just having fun in making me waiting for over an hour to get my already-prescribed medicine. No apology and no sympathy when I told them the medicine is for my grandma who’s just done a surgery and needs to take it as soon as possible! I will switch to Walgreens for sure.
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May 2022 by Eirini Voutsadaki
horrible service. I’ve been calling for so long for something very urgent and no one is answering. I also got transferred from the front store and still, no one is answering. I guess it’s okay, because every single CVS pharmacy is like that.
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December 2020 by Daniel S.
Made me wait on hold for 10 minutes and then I got to talk to someone who then didn't know how to give the simplest answer and then put me on hold for another 10 minutes. Completely unacceptable.
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August 2019 by Mandy S.
Way too small. Narrow aisles. Gets really crowded on weekdays. People try to helpful here but I would not get my prescriptions here unless I had to; too crowded. I think the people in the main part of the store and the pharmacists do the best they can but Lexington needs to find a new, larger location for a pharmacy.
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May 2019 by Brandon K.
CVS is one of my favorite places to go. The variety and prices vary by store; even if you don't believe me. I regularly shop CVS on the weekends for couponing; as it is the best of the pharmacies for good deals. Then again, if you aren't shopping the weekly ad, everything this is not on sale is way overpriced. This specific location was pretty small and congested. The food area left much to be desired, as did most of the other departments. Yes, the shelves seemed pretty fully stocked; however, selection and variety were lackluster. I also notice how prices differ per region, and while still realizing this is Lexington, I don't find it fair or appropriate for items to range at a higher price of fifty cents or even a dollar in some cases. Staff were friendly and knowledgeable; however, this location has much to do to improve and get better. And for the record, they need one of the newer ExtraCare Card machines (which, by the way, EVERYONE should either be plugging in their phone number or scanning their card at for coupons). The current machine is old and extremely slow with printing out coupons! Overall, it's okay for convenience, but from a choosy and experienced CVS customer, this is not one of the best / better locations. 3 stars.
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July 2018 by Bruce K.
Stopped into the CVS to check their prices on umbrellas. For $15, I'll get wet, thanks. Other than that, the store seemed okay. Somewhat narrow aisles but fully stocked and with the usual "special!" prices displayed clearly. It's A-OK.
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January 2018 by Robert H.
Terrible customer service. Signs all over the store recommend getting a flu shot. Turns out the pharmacy is out of the flu medication and they curtly told me they would not be getting any more in stock. Then they told me to "try Waltham". However they wouldn't call "Waltham" first for me. They just wanted me to drive to Waltham to take a chance that the pharmacy in Waltham had the medication. I have been a customer at this pharmacy for 20 years. The pharmacists would not take the time to call for me. I went to Walgreens instead - experience was perfect. I am going to transfer all of my prescriptions out of CVS. Pharmacists at CVS need to be more user-friendly. Avoid CVS-Lexington if you expect a higher level of customer service.
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August 2017 by Doug G.
Avoid this CVS. They are not competent and may compromise patient safety. Been using them for a long time. Last night waited on a long line to pick up a prescription for my sun for an uncofrtable skin condition. I was told it had not been called in so he did not get his medication last night. I called the doctor's practice who said that the prescription was filled. I called the pharmacy this morning and it had been filled. So they wasted my time and delayed my son in getting the care they needed. Keystone cops. Better to use Theater pharmacy across the street. that is what I am going to do. I suggest you do the same.