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January 2024 by vidhika sehgal
Got some croissant with cream cheese and croissant with egg and cheese white old lady took our order and was super rude.This is not the first time we stopped by staff is really good but this time wasn’t happy at all.
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February 2023 by Justin
Try to be open when you say you are
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November 2022 by Michael Struppa (Townie Mike)
Rude, impatient staff.
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September 2022 by Amy Gannon-Contreras
How does a donut shop have almost no donuts at 9 a.m. on a weekday!$
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August 2022 by Majestic Pool Service
I have reached donut heaven. I have had donuts in all 50 states and never have any of them been on par with a Honey Dew Donut. The staff was very friendly. "Rick" the sales representative at the counter let me sample some of the donuts by licking the icing and then putting them back on the shelf for sale. Nice guy.
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August 2022 by BRUINS NATION TAMPA
Don’t get me wrong, Honey Dew iced coffee is really good (and what saved from me only rating 1 star), however, this was the first time in my life that I had a Honey Dew employee treat me like garbage (and I know Honey Dew, growing up in Rhode Island and Massachusetts).She wouldn’t even look at me while taking my order and mumbled away from me. After a couple of mumbles, the clerk gave me an entitled attitude about me being “all set” (which is a New England way of someone saying that they’re good) and I said that I wanted a large, black iced coffee. I reiterated (because the clerk asked for me to clarify) and I said that I wanted iced (instead of hot) coffee.Then, the clerk gave me a hot coffee and I said that I wanted iced coffee. Then, the clerk gave me even more (and to a greater degree) of attitude; saying that she heard that I wanted hot coffee. A few minutes went by (and I was the only customer ordering/waiting for an order at this moment; which I must add) and I finally got my iced coffee as the clerk moved like a snail behind the counter.I know about the employee shortage so; Honey Dew (and most other restaurants) are “behind the 8 ball” here with finding workers but if things change, Honey Dew might want to consider how to handle this employee; who has an “I don’t care” attitude behind the counter because this employee definitely gives a coffee company a bad name that I have nothing but great things to say about them.
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July 2022 by Timothy Meeker
Honeydew Donuts always has an air of mediocrity about it and this isn't an exception, but I specifically want to say that the lady running the counter was polite and made a perfectly acceptable ice coffee for me in the early morning. Just what I wanted from a rest stop.
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April 2022 by Hannah Hall
I've been to plenty of Honey Dew's before and ordered a S'mores iced coffee. It's always come out to be a brown color because the s'mores flavor is supposed to be chocolate with marshmallow flavor. I went out of my way from my usual routine to get a s'mores iced coffee here and it was made completely wrong. I asked the older lady who was running the counter if she had s'mores flavor and she said yes. So I asked for a large iced s'mores extra cream no sugar. Of course the coffee was made wrong. Completely wrong color and didn't even taste like s'mores. I went back in to ask her to remake it because it was clearly wrong and she was like "well, that's the s'mores we have so you'll have to deal". Like huh? Clearly it's not regular s'mores, and she should've specified that before I ordered. Now I paid $4 for a coffee that I don't even want and tastes disgusting. Poor customer service. If they didn't have normal s'mores, I would've said ok and left. No reason for her to lie and then make me feel bad when I tell her she made my coffee wrong. Definitely not coming here again. Maybe work on better customer service and order accuracy because it's really not working here.
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September 2021 by Michael McDonald
I have reached donut heaven. I have had donuts in all 50 states and never have any of them been on par with a Honey Dew Donut. The staff was very friendly. "Rick" the sales representative at the counter let me sample some of the donuts by licking the icing and then putting them back on the shelf for sale. Nice guy.
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August 2021 by H P
rude service by some 20 something guy working there at 9 am on Saturday August 14th 2021I came in for a coffee , he didn't even greet me and then when he finally came over 5 mins later and asked me what I wanted, I said a large hot coffee , he told me his coffee was brewingwhy do you guys not have coffee readily available on a Saturday morning ???that kid need to be fired , when I left the plaza he was on his phone and giving me dirty looks , no name tag so I can't even give you guys a namegross behavior by that kid and he should not have a job , corporate will be hearing about this .
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August 2021 by Robert Cranfill
asked for an ice tea 5 times and she couldn't hear me 4 times though and thought it was a hot tea. gave me the wrong size at first. terrible service and wasn't made right. never ordering honey dew again cause it tasted terrible
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July 2021 by Shawn Scott
Less than 1 star. No one was at counter for 5+ minutes. Couldn’t order and left
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June 2021 by kristeniswhite
Waited around 5 mins at the counter with not a single worker in site, called out hello, knocked on the counter nothing. Looked up the number and got a grumpy old lady that told me the girl had called out and they were too busy at McDonald’s and that I would be “waiting a while” if I wanted to wait there and insinuated nobody would be over to help me.
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June 2021 by Vic Thompson
The female that on duty is rude to people visiting the rest area. Her cigarette smoking is more important than her job. Her service sucks.Stopped into the E.Lexington Service Station again on 6/16/21. Just saw a rat run under the Monster cooler at the Fresh Express. ?
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May 2021 by TRuss
Looks like you guys need to come to TN to learn how to make good donuts ? We ordered one each of jelly, chocolate & honey dipped...all 3 went in the trash. They were soft, but the texture was definitely not good. Very dry & crumbly. Yep... I'll stick to our good ole southern donuts ?