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September 2022 by Steve Jones
I needed an account for my hobby income and decided to give this outfit a try by opening a savings account. Due to COVID I did not have any hobby income for couple years, and they changed the status of the account to inactive without telling me and started charging an inactivity fee every month Only after 6 months did they send a statement and I found out. Of course all they would have had to have done is send an email or letter to let me know (the inactivity fee would have paid for the cost of the letter), but no, they said I should have read the fine print, they don't send notices. So I complained to BBB to get the fees refunded and MITFCU didn't even respond the complaint. It illustrates why this outfit has to spend so much on advertising: if you decide to do business with them and they decide you aren't the kind of customer they want, then they treat you like dirt.
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July 2022 by William Wakefield
The money management app and perks are really cool!The app takes too long to log into, and the services there fail a lot. They need to work on their IT side and investing there.Not 5 stars because I recently got off the phone and the person was rude. She hung up without asking if I needed anything else, or at least a goodbye. She sounded annoyed through the process of understanding how to apply for a personal loan.These are fundamental, customer service routines. So everyone else giving MITFCU the 1 star for rudeness, I wholly sympathize with them. I will update this review over time as I continue being a member, ESPECIALLY if I continue experiencing rude, customer-UNFRIENDLY behavior. Each encounter is 1 star off.
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December 2021 by Arshad Qasrani
I have a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals. I must admit that she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact MRS loyce green
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November 2021 by Ify Ossai Ifechi
Forex and Crypto trading have really changed my financial life and I owe everything to MRS. Donald Maureen who helped me manage my trading account. Mrs. Donald Maureen has good trading signals and techniques that help you win whenever you trade. I invested $600 and made a profit of $7,200 within 7 days. This is the best investment I've ever had and I'm happy it came when I needed it most. Thank you MRS DONALD MAUREEN
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September 2020 by Chris Prutzer
I think the 1st reviewer has the wrong bank. I have been with MITfcu for more than a decade.1. I've lived in Florida the past 6 years and had no trouble banking thru shared branches.3. Been cashing checks with the app for at least 5 years now.4. Never has a fee I felt was unfair not like they are Bank of America.If you qualify for this credit union go for it. Great rates and always helpful on the phone.
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February 2020 by Franck Dernoncourt
Avoid this bank! When I came to the US, I made the mistake to create an account at MIT Federal Credit Union.
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November 2019 by Hannah Wright
Call center is terribly unhelpful. I had a simple question they refused to answer over the phone even though it didn’t involve any personal information. I just needed to know which account number another financial institution was asking for but they refused. Called Bank of America and they helped solve my problem quickly and kindly. Do NOT recommend MIT FCU unless you can always make it into a branch to resolve your questions.
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September 2019 by Edlin Silcott Jr.
over 30 years not one single problem
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April 2019 by Arshad Farooq Q. Muhammad
I must say I'm extremely pleased by the service I received from Triumphant Foundation, my only contact was via e-mail messaging but the time frame for my loan was exceptional... It was an awesome package on a perfect budget, the service was extremely quick and the fact that he was honest enough to guide me on the most cost effective avenues I must say Kudos SIR... well trained staffs, Affordable interest rate and the most outstanding feature was the fact that whilst on the lo