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“I have bought my veggies and most plants at Russells for years. They are hands down the best in the area. This year I worked with Tracie Ward and she was fantastic. She helped me plan a terrific raised bed garden.”
“Wonderful local farm products. Very friendly helpful people. Always welcoming! The ideal local farm stand owned and run by a dedicated family of hardworking, caring farmers.”
“Great little place for your seasonal plants and especially if you need rocks and sand and are willing to shovel and haul it yourself. Staff is helpful and friendly.”
“I had a very specific request for a nut and bolt (to fix a blade on my hockey skate) and the staff inside this Ace Hardware store couldn’t have been more helpful. It was a $0.30 fix but the associate, Mark, spent the time with me to make sure that I was all set, found the right size to fit and even helped me fix my skate. If that’s not above and beyond for service I don’t know what is. Thank you!!”
“I recently purchased pots and indoor plants and had the team plant everything for me—and I couldn't be happier with the experience. The selection is incredible, and the staff is outstanding.
A special shoutout to Teri, Mike, Jacqui, and Beth—they are all wonderful. They took the time to really listen to what I was looking for, explained the different plant options, and made sure everything I chose was safe for my dog. Their patience, knowledge, and genuine love for what they do truly set them apart.
I can’t thank them enough for their help. If you're looking for exceptional customer service and want to feel confident about your purchase, this is the place to go. And as a bonus, you're supporting a fantastic small business!”
“This place is amazing! Employees are very helpful & knowledgeable and offer great advice. Everyone is super friendly too, we have been bringing our dog since she was a young puppy and she gets cuddles and belly rubs all the time. It what every local business should be like!”
“Called looking for grape tomatoes and asked a couple of questions. The girl that answered the phone knew about what I was asking and answered all my questions directly. Didn't put me on hold, didn't say I don't know, didn't say I'll have to find out and didn't have to get someone else to answer my questions. Been here before and always left happy and pricewise less expensive than the big noise garden centers!”
“The amazing Nursery has been operated by the Cannalonga family of Lexington continually since the early 1950’s. With spring approaching, it will soon be time again for me to get my landscaping mulch delivered from them. I highly recommend you visit Wagon Wheels for any of your landscaping needs. All the best, Robert.”
“First time here.All I had was a Italian sub/sandwich. Loaded with other meat, cheese, and a hard roll. With chipotle Mayo. Excellent.$~13.The coffee I had wasn't hot, but they brought out more”
“Awesome selection and the owners are so nice and knowledgeable shopping here is a fresh of breath air talking with people who care and love what they do. They got a customer for as long as I’m living in this area for sure .”
“This place is a hidden gem! I'm somewhat new to the area and I'm glad I found this place. The staff are all very friendly and helpful, and they have an excellent succulent selection.”
“Amazing customer service! I purchased a tree Wednesday evening. This was my first time doing the Xmas tree by myself, as my husband has just had knee replacement surgery. Not only did Mike carry the tree and load it into my car himself- when I called a couple of days later because the tree was not taking water, Mike sent two guys over to my home with a new tree, and they exchanged the new tree with the old tree and set it up for me. And they brought me a gift of a gallon of chocolate chip ice cream! By far the best customer service experience we have ever had. We are customers for life!”
“While the Watertown store is so much closer for me, it is chaotic in there and West Roxbury is often the same. Since I was in Natick anyhow, I stopped in on a weekday around 10am to get one of those mesh screen door things that you walk through (it actually works, not bad for $15). Masks and sanitizer at the front door for anyone who needs/wants it, and I wandered around looking for the item (for whatever reason, the aisle/bin number wasn't online). After I gave up wandering, I flagged down Bruno who found it for me (thanks Bruno!) and headed to the self checkout. Only negative to the in-store experience was the woman in charge of this area: having someone who is friendly would be a bonus. I can't imagine the parking lot on weekends, so go on a weekday if you can (or right when they open on Saturday and Sunday). The entrance/exit onto Speen St has a traffic light and the Route 30 exit is right-turn only (unless you want to just take a left anyhow). HD stores are dog-friendly as well!!”
“People will complain about the retail service here, but this ain't HD or Lowes, it's a supply house. If you need a 2x12 and don't want to burn an hour driving to HD in Waltham and back, they're great. The hours however are limited, since they service contractors.
That said, while I might have to wait or try to get someone's attention, I've always gotten what I needed here from paint to lumber to propane tank refills all while supporting a local shop rather than sending the money to a mega corp.”
“Needed help as I am an elderly and limited mobile man. I thank you for your kind and caring service people I will always go to your store on speen street for my needs in the future ❤️”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
“We went to Home Depot as a class on a community trip on a Wednesday morning. It was a little busy and the trickiest part was the checkout. There were only self checkouts (around 6 maybe), and one checkout with a human. Only 1 self checkout took cash and then the employee at the check out took cash. We were shopping with cash and when it was our turn the self-checkout broke. There were a lot of lines then for people needing to pay with cash. We wished more of the self-checkouts took cash. Overall though, the store had lots of space to get around and didn't seem too crowded.
The employees were nice and helped us find things. Not only did they tell us which aisle to go to but they physically brought us to the item we were looking for. The store was clean and organized, the aisles were well labeled. It did smell a bit like a warehouse/wood working building.
There weren't any deals really, but every product we looked for had a varying amount of prices. This helped with budgeting. In terms of accessibility, the aisles were pretty big and so our friends in wheelchairs could get down them. But there were a lot things in the aisles that we had to go around. There were carts and cleaning floor machines and boxes that were being unpacked. The self checkout was accessible, a good height for someone sitting in a wheelchair to reach. There were automatic doors, so you didn't have to open them yourself, and the whole store was one floor.
At Home Depot we bought a variety of things. We bought numbers to label the house, an exit sign that had braille on it, cleaning supplies, a house plant, soil to plant some seeds we bought and bird seed. Everything was pretty well priced and easy to find.
Overall we had a very good time and got everything we needed. The only thing we wanted that they didn't sell were bird house making kits!”
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“We visited the garden center on a Saturday, to visit the free corn maze on site, and it was a lot of fun! My kiddos had a walk around and although it wasn't a long maze, we all got lost and found our way out eventually. We also purchased some Halloween items, which were really cute, and the staff were lovely. They also had free popcorn on site as well, which was really nice. There was plenty of free parking on site, and a large lot from the entrance, with plenty of seasonal garden plants and flowers.”