Basnett Plumbing, Heating, AC & Electrical has been serving the Metrowest Boston area since 1987, earning a trusted reputation. Customers consistently praise the professionalism and friendliness of the team, highlighting their clear explanations and willingness to address questions. The technicians are noted for being knowledgeable and courteous, often going above and beyond to ensure safety and satisfaction. The service received was top notch all around and the explanation of the work was so helpful. They are quick to respond and fully resolve issues. Technicians are very polite and take their time to figure out problems. They are very helpful in explaining options and cleaned up everything after the job was done. Basnett is highly recommended for plumbing, heating, air conditioning, and electrical needs.
Gabe and Matt did a great job replacing our gas valve - they are pleasant and professional. I highly recommend Basnett!
December 2025
Cam and his crew installed a Rinnai combination unit and couldn’t be happier! Cam was on time and extremely informed. Smooth from start to finish! 10 out of 10
December 2025
He w⁰as through and made sure job was done right, kept informed what was wrong and made a recommendation what was needed long term and fixed current issue. Will definitely use him again.