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“The mortgage process was amazing! Eric was excellent to work with and provided the guidance and best options for our situation. From start to finish we were treated very well! This was our third primary mortgage with Workers Credit Union!”
“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
“Hanscom Federal Credit Union has been exceptional for both our personal and business banking.
We use them for personal checking and savings as well as business accounts, and their rates are consistently competitive. The products are strong, but what truly sets them apart is the service.
Their mobile app is intuitive and reliable, making day to day banking simple and efficient. In person, the experience is even better. Every time we walk in, we are greeted warmly and treated like long term members, not transactions.
Whether we are resolving an issue, opening a new account, or simply asking questions about options, the team is knowledgeable, responsive, and thorough. They make sure everything is handled correctly and clearly explain what we need to know.
Hanscom Federal Credit Union combines excellent financial products with genuinely personal service. We could not recommend them more highly.”
“All the staff here are very friendly and always so helpful. Been a member since the first Lowell location in the 90s. It's so convenient having this location just 5mins from my job!! Highly recommend this credit union for everything. Car loans, home loans, etc... I always find they have very competitive rates.”
“I joined JDCU when I got my first ever auto loan on a new car a couple years ago. The staff at the Westford branch were so patient with me and my million newbie questions!! Checking and making loan payments with them have been smooth sailing. I highly recommend JDCU to folks in the area if they're looking for a credit union for their banking and loan needs.”
“Stephanie N., the branch manager, is super pleasant to talk to and work with. She is very knowledgeable and makes great suggestions on loan and insurance options. I really enjoyed my visit to westford branch and hopefully will do a big business with WCU in near future.”
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“Doris has been extremely helpful to me getting my lost debit card and application for a credit card approval processed. She has been the most helpful executive to me since I started banking with HFCU. She is very willing to understand the issue at hand and outlining the options available to move forward. She goes above and beyond!!”