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“FROM DONNA PARKER (on John Parker's email)WCU (Groton office) went through a period where we were unhappy with the service, especially with no one answering the phone!!! FYI/One time, I called the Littleton office asking why wasn't anyone answering calls in the Groton office? (Please note, at that time, I mentioned this fact to someone at the Groton office, when someone finally answered.) Maybe, this was due to the post-COVID chaos that companies were experiencing?Recently, on our last few visits there, it appears that they seem to be 'righting the ship!' And, it is great to see the lobby has been restored to a more modern bank-like atmosphere, now being more inviting and far less claustrophobic.Also, at this time, we want to give a SHOUT OUT to Bethany Schlaich! She is very knowledgeable and always makes good suggestions to us. She has assisted us many times before her leave, and we are very glad she is back!Thank you! :)The Parkers”
“Long time member for over 15 years. Great customer service. Knowledgeable staff. Watched online banking and website grow and it's very easy to use. Highly recommend”
“I joined JDCU when I got my first ever auto loan on a new car a couple years ago. The staff at the Westford branch were so patient with me and my million newbie questions!! Checking and making loan payments with them have been smooth sailing. I highly recommend JDCU to folks in the area if they're looking for a credit union for their banking and loan needs.”
“We walked in late to open and account and Westley stayed late to help us. It wouldn’t have probably worked for us for quite some time to come back and he stayed much after closing to open us 2 new accounts. Thank you, Sir!”
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“The mortgage process was amazing! Eric was excellent to work with and provided the guidance and best options for our situation. From start to finish we were treated very well! This was our third primary mortgage with Workers Credit Union!”